It’s Time to Take the Power of Social Media Seriously

Looking to maintain normality as we navigate through unfamiliar times? Let Think help with your social media and brand management.
 
We have a team who are adept at thinking outside the box for content creation and we understand the technicalities of placing your brand in front of the right audience.
 
Social media can be a true asset during times of unprecedented disruptions — it has become one of the main avenues of business and personal communication, and a primary source of news and entertainment. How has your business been represented?
 

The Basics

 
Unless you have been hiding under a rock, you know who the main social media platforms are: Facebook, Twitter, Instagram, Pinterest, and LinkedIn.
 
Businesses and brands who really take the time to create relevant and informative content for their ideal target audiences understand how critical this portion of your marketing strategy is because they’ve experienced its results. Users are spending more time at home, which is strengthening the need for alternate means to connect with the world. People need social media more than ever before.
 

The Process

 
Think about where you turn to check in on your favorite local business. Did they update their websites with relevant operational information? If not, your audience may turn to your social media pages.
 
Social media has long been a favorite platform to turn to for real-time updates. Your clients or customers are engaging directly with your company, but are you engaging with them? It’s important to take the time to create well thought out content and prepare it ahead of time. You don’t want your page to feel rushed and thrown together.
 
Audiences expect to be able to stay updated with your business to learn about company news, exclusive deals, tips, and more. Not every industry is the same, but each business should be active on social media to promote their company, constituents, employees, and communities. Staying active through social media can serve as a great platform to create a connection with your target audience and increase business and brand loyalty.
 

The Results

 
Unfortunately, not everyone has had the luxury to prioritize social media management. Time is of the essence, and frankly, not everyone has it.
 
At Think, together we’ll create catered content to build your brand. If production is an issue, look no further. We’ve been creating custom graphics, engaging content, and video clips for our social media clients for years. They’ve experienced the results. Are you ready, too?

Meet Our Newest Team Member, Lindsey Eubanks

Lindsey works as Think’s Project Specialist! Ultimately, she’s a jack of all trades — She serves as the liaison between clientele, project management, and production, and she analyzes trends for media placement!
Lindsey Eubanks Think Webstore's new team member 
If you’ve recently placed media or contacted us about some project work with Think, you might have spoken or corresponded via email with Lindsey. She helps with project coordination and project flow especially during unprecedented times like these — she is an outstanding addition to our team!
 

Lindsey, Think, and COVID-19

 
In a climate of disruption, Think has made it a priority to have a planned, flexible, and ever evolving business strategy. And it’s worked.
 
“Think has hardly skipped a beat in the light of recent circumstances. We meet every morning and afternoon via Google Hangout to discuss status updates on projects in our pipeline,” Lindsey says.
 
One obstacle she has overcome is that not all media agencies and stations are operating the same way as others. Lindsey is responsible for touching base with their representatives to ensure the needs of specific clients are being met as the team executes projects.
 

Working Remotely

 
With the help of MANY Google Hangouts, Zoom meetings, and the occasional long email thread, Lindsey has been able to stay on top of her assignments while pushing some to our project managers.
 
“Working remotely has required me to step up my ability to communicate clearly as projects progress, and account for more response time.”
 
During COVID-19, Lindsey prioritizes patience, developing a personal balance, and being able to prioritize time for yourself.
 

Some Tips for staying Safe and Sane:

 

  • Discover outlets for disconnect after work
  • Developing a personal balance is important amidst a cultural shift in communication and daily functions
  • ALLOW yourself to step away from the phone and computer — even for just 15 minutes
  • Take a walk

 
“It’s important to be patient with others as we’re all adjusting. The pandemic doesn’t affect everyone equally!”

Business in disruption. What is your plan for evolving your business strategy?

Think Webstore: Evolving your business strategy in times of disruption

COVID-19 has rocked the economy.
 
Businesses that are waiting for COVID-19 drama to pass so we can go back to normal are at high risk of failure. Among those businesses that are adapting, some are actually growing.
 
We have unprecedented resources in place to find a vaccine. People, AI, and Machine Learning around the globe are working relentlessly and multiple potential vaccines are being funded, produced, and trialed in hopes that one will rise to success. Once a vaccine is in place, most of normal will return, but that may be a year or longer away.
 

Taking the Steps Towards Growth

 
Even among the hard hit restaurant sector, there are those that are applying strategies that have adapted and are building even greater confidence among their customers. They are not only making money now, they are also preparing themselves for when we do come out of this pandemic.
 
They are building new loyalty among their customer base and establishing trends in their market that not only make them strong, they are setting themselves up for even greater success once a COVID-19 vaccine is found. This is the same critical thinking that all businesses need to apply.
 
Until there is a vaccine, all businesses need a plan to operate with COVID-19. That includes plans for your market when more businesses phase in, when case numbers drop, or when they resurge. We may even identify treatments that help alleviate the harm caused by the virus, which will also have an affect on the business ecology.
 

In a Climate of Disruption, What Are You Doing?

 
With disruptions, come bursts of innovations. Unprecedented times like the monumental one we’re living in now have a tendency to push us to reflect and evaluate what our business has been doing.
 

An Evolving Business Strategy

 
Having a planned, flexible, and evolving business strategy will allow you to quickly make the necessary changes to meet the disruptions in the marketplace — this isn’t something all businesses do effectively. You need to understand the phased changes that are ahead and plan for them. Winging it and depending on luck and wits is not a good plan. What business strategy has unfolded for you as a result of COVID-19?
 

Google Tools for Working Remotely

 
In our current phase of “the new normal,” the ability to work from home or remotely has become inherently important to the success of a business. With countless tools and software companies who claim to be the communication solution for you, it’s easy to overcomplicate things. Isn’t it funny how the answer to your problems can be right in front of you? Check out how we harness Google Tools to serve our customers.
 

Website Updates and Upgrades

 
Now more than ever it is critical to have a comprehensive online presence. The internet is constantly evolving and it’s important that your business evolves with it! A fresh site with visual appearance and practical functionality will draw and service the right people.
 
Every year website standards change and they can be very profound. Not everyone has the ability to keep your website updated in-house, which is why hiring an agency who is knowledgeable of the technology, design, content, and marketing can be of great benefit…
 

Harnessing the Power of Ecommerce

 
Businesses today are under tremendous pressure to meet and exceed their customers expectations. With nowhere to go but online, what can a business do? Ecommerce offers you the ability to reach customers anywhere at any time, and there’s potential for your operational costs to be cut, too!
 

Online Marketing

 
Online marketing was a critical component of marketing strategy before COVID-19. Now that people are social distancing and working remotely it is even more relevant.
 

Grow your Business

 
Business growth is not accidental. The Think team brings multiple disciplines to the table for every client. Not sure how to take the first step? Contact us. Think can help!

Team Highlight: Craig West, Graphic Designer

Meet our in-house overall aficionado and expert Graphic Designer, Craig West!
 
Craig West has 30+ years in the working with marketing agencies and graphic design experience under his belt. Craig never fails to bring valuable insights and jokes to our round-table meetings.
 
“I love working with other creative people solving problems and helping clients become more successful,” says West.
 
If you have done any graphic design work with Think, you’ve probably gotten back some of Craig’s designs! He makes the hardest design problems seem like an easy fix — he is an outstanding addition to our design equation!
 

Craig and COVID-19

 
Besides having a change in scenery, Craig doesn’t see a difference from working from home than working at the office. As a creative who is well versed in our industry, he stays on top of his task list and makes sure his email inbox is clean. As a graphic designer, Craig stresses the importance of CONSTANTLY checking your emails, chats, and phone calls — You never want to miss that call from our Project Manager!
 
Craig uses familiar methods that we can all sympathize with when it comes to flattening the curve.
 
“I have been eating everything in my home,” Craig honestly answers with a chuckle. “I also go outside at least once every hour just to look around and get some fresh air.”
 
As for the day-to-day, as long as he has an internet connection and a phone, he is operational and ready for work!
 

Craig’s Rules for Excelling as a Remote Designer:

 
As our team has been working from home, he offers us a few words of advice and encouragement, and fashion tips:
 

  • Always stay connected
  • Make yourself available
  • Casual Fridays are still for sporting those overalls
  • Put a smile on your face, people!

Tips on Working Efficiently from Home

Think Webstore: Working from home

Working from home can be rejuvenating or it can present you with some personal challenges. How have you been doing?
 
For many companies, working remotely or from home presents a new type of reality — one with mixed definitions of benefits. It’s important to reflect on the advantages! Agile workplaces who have taken advantage of this climate may notice trends like:
 

  • Increased productivity
  • Increased employee empowerment
  • Increased job satisfaction

 
Some of the hardest hurdles to jump include staying motivated, keeping yourself accountable, and maintaining a collaborative spirit. When you personally identify where you or your team may fall short, you’ve taken the first steps to working towards a solution.
 
To maintain your work ethic and the quality of your work while you’re remote, here are some of our tips.
 

Create a DESIGNATED Workspace

 
Sure, you can open your laptop at the breakfast table when your work day begins, but what happens when it’s over?
 
When we work in offices, we are in “work mode.” A designated workspace has been a key for many of us at Think. It provides us with structure and stimulates our brain to say, “Okay, we’re on the clock. It’s time to get the job done.”
 
Your house is your home — your escape. It’s your haven of distractions! One of the biggest struggles when it comes to working remotely is to separate yourself and your work from the countless numbers of distractions you’ve got. By recreating your office and channeling that “work mode,” you can have a productive day from the comfort of your home.
 
Those distractions? Indulge guilt free — after your work is done.
 

Lists Can Be Lifesavers

 
Do you create a list when you go to the grocery store? Regardless of whether you make a list mentally or physically, you don’t leave until everything you need is in your basket.
 
Writing down a daily “To Do List” can help you prioritize like no other and schedule your day like a pro. A simple list can do wonders for keeping you organized and productive. Don’t forget about jotting down small tasks too! It’ll give you a sense of accomplishment which can positively motivate you to keep going.
 

Prioritize Your Methods of Communication

 
Video
 
Now that we are in an age where we can’t hold standard meetings, video conferencing has become the preferred method of in-depth communication. It’s more personal than both phone conferencing and messaging, and can be the most effective way to strategize with your clients or team.
 
Voice
 
Sometimes it’s great to hear someone else’s voice. That immediate feedback you get when you hold a conversation saves time, and leads to more meaningful conversations.
 
Message
 
Email is great for passing along compartmental information and attachments. You also have the added benefit of being able to prioritize your information
 

Collaborate through Video Conferencing

 
Email and chat boxes are great for passing information to each other, but with the whole office communicating like this, an inbox can be full in the blink of an eye.
 
If you find yourself spending longer than 2 minutes typing out directions or asking a question, video conferencing might be the better option. A great brainstorming session usually requires the ability to bounce ideas off each other, talking face-to-face, and in real time.

Local Business Highlight: ASSET Engineering

With offices in Canton, Mississippi and Jacksonville, Florida, ASSET is an engineering firm that specializes in power systems design and analysis. With a laser of focus on meeting and exceeding client expectations, they are solution providers.
 
ASSET Engineering’s list of clients include utility companies, independent power producers (including those with renewable energy resources), and large institutional and industrial facilities both nationally and internationally. They also look to partner with contractors and other engineering firms where they can complement a team or vice versa.
 
In February of this year, ASSET Engineering proudly celebrated their 20th Anniversary!
 

ASSET Engineering, COVID-19, and their Clients

 
Like most growing businesses, COVID-19 has presented itself to ASSET as a disruption to some of their daily operations and how they conduct business with their clients — but it’s not deterring the quality of solutions they provide.
 
Typically, ASSET Engineering has a full menu of communication methods which include in-person meetings, conference calls, and web hosted meetings. Of these, it should come as no surprise that physical meetings are the only communication channel that has been significantly hindered as of late. The majority of their clients and colleagues have been working from home which adds a layer to their B2B relationship.
 

“Our conference calls have included a little more of a personal or human touch, such as a dog barking or a child’s laughter in the background,” Vice President of Business Development, Ron Reed, PMP. “It reminds us that even though we have our professional lives and responsibilities, we all have a personal life, as well.”
 

Flattening the Curve, and While Providing Essential Services

 
Thankfully, ASSET Engineering was well prepared with technology that allows most of their team to work remotely! With file sharing, web hosting capability, and the fact that nearly everyone has a laptop, they were able to transition easily.
 
Since many of their clients like utility companies are considered essential services, the work ASSET provides places them in the same category. When the team absolutely has to get together to collect information required for their scope of work or travel on site, they always follow state and local guidelines for social distancing.
 

A Shift in Communication


What was once utilized as a prominent marketing strategy, ASSET Engineering has had to pivot away from conferences and trade shows, which are great opportunities for them to connect with their target audience. They have since shifted their focus to a more assertive social media and digital marketing campaign!
 
The move to rely on technology for communications has many upsides that are essential for staying operational in our current climate — however it can’t replace the advantages of meeting with colleagues and clients in person.
 
“We all miss the face to face social interaction. In engineering terms, it would be like comparing a 2D drawing to a 3D model,” Ron Reed, PMP, jokes. “The 3D model is that ‘in-person’ and 360 degree experience that you just can’t compare to a phone call or email.”
 

Advice for Growing Businesses during the Pandemic

 
Reed suspects that from this point forward, this digital shift will play a larger role in their business communications — especially as people have been forced to adapt — and see the benefits.
 
“Just as with other disruptions in the marketplace (such as financial and/or technological), the companies that are agile and willing to adapt are more likely to navigate this storm or any that come after it.”

Keep Your Customers Updated

Think Webstore: Keep your customers updated

As with most businesses, COVID-19 has affected the way you operate. It is more important now than ever to provide your customers and clients with the most accurate information!
 
One of the first platforms you should prioritize updating is your Google My Business listing. Google My Business serves local communities by helping users find businesses close to their location and providing them snapshots of basic information regarding the businesses’ daily operations.
 
If you’ve made operational changes to your business, we recommend making changes to your Google My Business listing, as well as your website and social media accounts.
 

Update Your Business Hours

 
Customers need to know if you are still in business or if your hours have changed – Never miss a business opportunity because of outdated information!
 

Update Your Business Description

 
When customers search for you through Google, the business description here written through Google My Business will show. Be sure to update it with the correct operational changes if there are any. For example, if your services are experiencing delays due to remote employees or social distancing, let your customers know. They will understand and appreciate your honesty.
 
Here are some additional updates that could be made to your Business Description:
 

  • If you are only available for takeout, delivery, or both
  • If you are offering extra services to the community (Mask manufacturing, anyone?)
  • Words of encouragement or a call to action to support your community

 

Make Sure Your Phone Number is Correct

 
If your business is not operational out of your home office, but you have not updated your contact information, you should make sure that the phone number listed is the best number customers can use to reach you.
 

Add a COVID-19 Update Post to your Profile

 
Use the new COVID-19 post type to share more details and timely updates about your business. According to Google, “the COVID-19 update posts appear prominently on your profile and are more noticeable to your customers.”
 
Some information you can add:
 

  • Reasons for closures or reduced hours
  • Your business’ safety and hygiene practices (gives customers confidence)
  • The availability of gift cards (especially good for relatives that are home-bound)

 

Temporary Closures

 
According to Google, you can now mark your business as “Temporarily closed.”
 
“Marking your business ‘Temporarily closed’ won’t affect local search ranking and it will be treated similar to open businesses.”
 
Why would you do this? A business should always keep their customers updated with the most updated and correct information.

Team Highlight: Wade Brown, Project Manager

Think’s Project Manager, Wade Brown, has a passion for MythBusters and a knack for being the liaison between our awesome clients and the departments at Think.
 
Ever called the Think office or sent us an email asking for work? More than likely, you’re talking to Wade!
 
As a project manager, Wade coordinates teams and individuals to create, write, and deliver work such as digital marketing campaigns, website builds, collateral, and more!
 
“I enjoy getting to be involved with most of the projects we produce at Think,” Wade says. “One of the best aspects of my job is being able to see all the creative work and processes we have here.”
 
Think Webstore: Wade Brown

His Role and COVID-19

 
As the Think Team has been working remotely, Wade has been holding the fort down at the office and is classified as an essential worker. Because he’s working by himself, Wade offers a few words of advice and encouragement:
 

  • Follow a Schedule
  • Pace Yourself
  • Make Yourself Available
  • Hang In There!

 

Wade’s #1 Rule for Working with a Remote Team:

 
Communication is key!
 
“Communication is absolutely critical. You need to make sure that everyone is getting all the information they could possibly need!”
 
To communicate internally, we’ve been harnessing the power of G Suite for Business to collaborate through email, chats, and Hangouts as well as some pretty sweet project management software. Where our clients are concerned, Wade has been busy managing our office phone, scheduling, and attending a variety of video conferences in place of our in-house meetings — It’s almost like we’re still at the office!

The New Normal and Communicating with your Target Audience

Think Webstore: Target AudienceWith social distancing, quarantines, and shelter-in-place orders a societal norm for a while, people don’t really have a place to go… except online. Now is a great time to ask yourself:
 
Am I effectively communicating with my target audience? Am I effectively communicating my updated delivery methods to my target audience? Who exactly are they? Am I using the right platforms and strategies to reach MY audience? By identifying and analyzing your target audience and where they spend their time, you can utilize this information to transform your marketing strategy and see real results.
 

The Basics: What is a Target Audience?

A target audience can be defined as that particular group of people that your business or product is aimed at reaching. These are the people who are most likely to buy your product or hire your service — they are pivotal to your entire business model.
 
You’ve had that ideal consumer on your mind since before you opened your doors.
 

The Challenge

One of the biggest challenges you may face in marketing is to figure out how to effectively reach and communicate with your target audience. To do this, you need to channel them. Be prepared to ask and answer questions — Where do they go for entertainment? How old are they? What do they do for a living?
 
By filling in the blanks, you can discover more about your ideal consumer and even learn about the most effective methods to reach them digitally.
 

The Decision

Your next decision — Where online would be the best place to reach them.
 
For example, social media should always be used. It can be the easiest and most effective way to reach your target audience, especially on a personal level. With so many platforms, it can be hard to decide which one to focus on and what kind of content you want to put out.
 
The power of creating valuable, engaging content is truly great. If you put out engaging, interesting content to an audience that has been looking to solve a problem or is attracted to your business model, you have the tools to build a lasting impression with benefits. From there, it’s all up to if or how you engage.
 
This decision will be made easiest when you keep your target audience in mind throughout your marketing strategy. It’s all about maximizing awareness. It’s not an efficient use of your time to focus on creating content to reach an audience who has no interest in your product or service.
 

The Marketing Sweet Spot

All the digital content you put out should be reflective of your brand and business standard. While keeping your target audience in mind throughout the brainstorming process, you will be able to authentically communicate and build awareness.
 
Unsure if the strategies you have in place now are up to par with today’s ever evolving marketing world? Now is as a good of a time as ever to conduct a full marketing audit to measure the effectiveness of your communication methods currently in place.
 
Once you identify your target audience, and begin putting out relevant and engaging content where they are actually going (ie, online), you have taken the first steps to effective communication.

Local Business Highlight: Dr. Woo’s Diabetes and Endocrine Institute

At the Diabetes and Endocrine Institute, Dr. Woo specializes in the study and treatment of issues with the endocrine system. The endocrine glands secrete hormones throughout the body and can cause several disorders like diabetes issues with the thyroid.
 
Dr. Woo is one of the few endocrinologists in the state of Mississippi who holds numerous certifications in obesity and lifestyle medicine, and bone densitometry. Additionally, he serves his patients as a Diabetes Educator as well as a certified culinary coach. These certifications and more were obtained to strengthen his abilities to help his patients.

The Diabetes and Endocrine Institute does not practice conventional medicine — they prefer to practice “lifestyle medicine” to approach chronic diseases such as diabetes.
 
“I look at patients as individuals,” Dr. Woo says, “For that reason, therapy is individualized. I recently read an article which said that only 20% of endocrinologists are happy with their jobs — I don’t feel burnt out, nor unhappy! I really enjoy helping and bonding with my patients.”
 

Helping with COVID-19

While the impact of COVID-19 has affected the way we operate, we try our hardest to ensure that it won’t harm the businesses in our communities. Some of our clients, like the Diabetes and Endocrine Institute, have shifted the way they provide their services to better protect their customers, patients, and their staff.
 
“With COVID-19, we have to remain calm and yet cautious…We encourage our patients through our Facebook page to practice mindfulness — this part of my ‘WooHoo Diabetes Management Plan.’ This gets our patients involved and provides us a way to communicate in real time.” Dr. Woo explains.
 
“We worry about the safety of our patients, so we encourage that they practice social distancing and respect the shelter-in-place order. This virus is especially dangerous to the elderly and those with chronic disease like diabetes.”
 
In addition to keeping, soap, hand sanitizers and disinfectant spray at the ready, they now take precautions such as telemedicine, temperature scans, and more.
 

Telemedicine

The Diabetes and Endocrine Institute now practices telemedicine to avoid having patients drive to the clinic for their appointments. This also serves as a vehicle for Dr. Woo and his team to connect with them to see how they are doing, and help with refills on their medications. At this time, they are unsure how long they will be using telemedicine, but this will be a primary method until COVID-19 is over.

“After taking a hard look at the pandemic, seeing statistics, and reading about the serious complications it can impact my patients, we will use telemedicine while Mississippi is in a state of emergency.”
 

Social Distancing

Social distancing is an adjustment Dr. Woo, his team, and patients are dealing with it as so many are used to the convenience of travelling and going to the grocery store several times in a week. Dr. Woo encourages everyone to make a very detailed list and prepare before going into the public.

 

Hygiene within the Clinic

As part of their business model, The Diabetes and Endocrine Institute sell a series of low calorie muffins, jams, dressings, cereals, and more at their “Woo-Mart” to help provide their patients with delicious alternatives. Patients will now call the office, and pick up their order.
 
“Along with offering telemedicine, we limit patients from coming inside the clinic.” Dr. Woo says. “For everyone, like our staff, coming into the clinic, we take their temperature and ask if they have any upper respiratory symptoms prior to entering. We also limit the number of exam rooms we use (if we absolutely have to use them) and we disinfect the rooms frequently. The lobby is cleaned after patients leave and several times throughout the day.”

 

The Business-side of the Things

Dr. Woo expects a decrease in revenue stream as a result of a decrease in patient load and COVID-19.
 
“Revenue is important for sustainability, but we care about patient safety and our staff.” Dr. Woo says, “We have to think positive and be ready. I’m already planning for the day this blows over — we will be aggressively marketing our practice through social media!”
 
“We have new content in the works with Think, and we are working on a new diabetes curricula, and we will stay engaged with our patients through social media!”

 

Working Remotely? Check Out the Benefits of Harnessing G Suite for Business

Like virtually every other company during these strange times, your friends at Think are working remotely. How are we doing it, you ask? Through one of the most powerful tools in collaboration and productivity — G Suite for business.

 

What is G Suite?

G Suite for business serves as an integrated suite of secure, cloud-native applications owned and powered by Google itself. With us and G Suite, you and your teams have the ability to:
 

  • Create custom Gmail addresses
  • Create Docs, Slides, Forms, and More
  • Store your files through Drive
  • Organize your hectic week through Calendar
  • Chat and meet through Hangouts

 
Our standard platform for us AND all of our clients is G Suite.
 

How We’ve Been Using G Suite Lately

Now that the Think team is working from home, we’ve been relying heavily on the Apps offered through G Suite.
 
We’ve been starting our mornings with a Video Conference through Hangouts so we can touch base with our projects, hear assignments, and more. Throughout the work day, we’ve been collaborating ideas, giving feedback, and providing directions through Google Docs. Docs also makes it simple to push important assignment assets through appropriate project channels.
 
Got a question for a fellow Thinker? Just send them a chat or video call through Hangout! It’s quick, easy, and they even have a mobile app available. This makes it convenient for those times where we step away from our computers to grab a coffee refill, and we get a message notification or video call through our phones. Gone are the days of missing important messages!

Some assignments are easier to explain through video conferencing than taking the time to type out every little detail through emails. We like to schedule meetings through the Calendar! That way, our entire team is in the loop on knowing when a Developer is available or not. If we get a Meeting request, but we can’t commit, we can simply say “No, I cannot attend” and then Chat to figure out the best time to try again!
 
We end our days with another video conference through Hangouts. We talk about our day, show off our pets, discuss updates with our assignments, and get prepared for the next work day!
 

Conclusion

With companies around the world trying to find the most efficient ways to work from home while maintaining their quality work output, you don’t have to look that far! Save that time you would spend searching for some third-party application. With us, you’ve already got it.
 
Interested in learning more? Give us a call… We would love to schedule a Hangout and talk!

MCADV Launches New Website

Mississippi Coalition Against Domestic Violence

The Mississippi Coalition Against Domestic Violence has launched their new website, designed by Think Webstore. MCADV is a statewide resource on domestic violence issues. They provide support for member shelter programs though training, technical assistance and capacity building; advocate for public policy that supports victims; and seek to change societal attitudes and beliefs through awareness and prevention activities in communities throughout Mississippi. Check them out at mcadv.org!

Sullivan Clement Agency Launches New Website

Sullivan Clement

The Sullivan Clement Agency launched their new website, designed by Think Webstore. The Sullivan Clement Agency is a full service insurance agency in business since 1976. They offer insurance coverage options to suit all of your needs – home, auto, life, health, business liability, commercial packages, agriculture, etc. Their firm commitment to their family of clients is what sets them apart from the competition. Check them out at sullivanclementagency.com!

Evensen Law Office Launches New Website

Evensen Law Office

Evensen Law Office launched their new website, designed by Think Webstore. Led by Chris Evensen, Evensen Law Office has handled Workers’ Compensation claims for hard working individuals whose benefits were denied by the workers’ compensation insurance company. They also assist individuals injured in automobile / truck accidents, slip and fall injuries, and various types of personal injury claims. Check them out at evensenlawoffice.com!

Property Exchange Launches New Website

Property Exchange

Property Exchange, LLC launched their new website, designed by Think Webstore. Property Exchange, LLC is a team of investors that uses their experience in finding income property. They acquire properties from private owners and asset companies that never see the open market, while offering turn-key rental opportunities to investors from all over the country. They are also in the business of renovating homes to create equity for homeowners. Check them out at propertyexchangellc.com!

Profit Smart Launches New Website

Profit Smart LLC
 
Profit Smart, LLC launches their new website, designed by Think Webstore. Profit Smart offers business modelling and financial strategy for multiple organizational sizes, styles, and structures. Through experience in working with startups, Fortune 500 companies, and multiple organizations in between, they have a very unique perspective of the industry. Check them out now at profitsmartllc.com!

InVision Contruction Launches New Website

invision

InVision Construction launches their new website, designed by Think Webstore. InVision Construction provides Commercial Construction and Residential Construction services, and remodeling of either commercial or residential spaces. Their overall goal is to create high-quality buildings that are appropriate to their settings while simultaneously being extremely functional. Visit their site at invisionconstructionllc.com!

Godzilla and Big Movie Marketing

Big Movie Marketing
Big Movie Marketing

Movie marketing is big business, and the new Godzilla movie is no exception. Businesses are more and more engaging in online marketing campaigns to help rank their web content. These businesses could learn from understanding how these big movie marketing campaigns work. Here we’ll lay out some of the key components to big movie marketing campaigns.

Key Elements to Movie Marketing

Some of the key elements to these marketing campaigns center around developing mystery. For example, to promote the new Godzilla movie the campaign marketers have introduced a mysterious company called M.U.T.O.

Recently the Pacific Rim movie used a similar technique promoting a narrative about a company called P.P.D.C., complete with memes, fake news footage and a website dedicated to the fake company. Here we see several different types of content all pointing back to the movie.

Obviously these movies have giant marketing budgets, but some of the principles they are employing translates well to small businesses. The idea being to create multiple pieces of content all pointing back to a single marketing effort. There are many tools available to generate content quickly.

Content Marketing Sales Funnel

Mark Schaefer recently produced a series of content on how to create content. His slideshare, 6 Ways to Create Great Content in 15 Minutes a Day, is a great example of what marketers can do to create content pieces which help gather people to a marketing goal. Not only does it outline how to generate content, but he also shows you how his marketing works along the way.

Basically Mark’s strategy is to produce several pieces of content that all direct people back to his website. Slideshare is one way this can be done, with over 60 million visitors a month and growing. Not only does Slideshare have a lot of eyeballs browsing the site monthly, its content is highly indexed in search engines like Google.

Movies use a series of trailers and video releases leading up to the actual movie release date to build momentum, and maintain audience awareness. For example, Legendary Pictures has released several trailers for the upcoming Godzilla movie. You can watch the latest trailer below.

Using Google Plus Hangouts for Business

This example can be easily adapted to the small business using Google+ Hangouts. A Hangout is essentially a TV station available to small businesses using Google Plus. These Hangout events are broadcast live, which is great for building social signals, and are actually recorded to a connected YouTube channel upon completion.

An Online marketing campaign can take advantage of Hangouts by hosting a series of them leading up to an optimized landing page with a specific call to action. This creates what is called an Online marketing sales funnel. Along the way you’ll have people interested in what you’re doing, and by the time the campaign is wrapped up you have video content. This video content can then be spun into articles, blog posts, slideshares, blog comments, social shares etc.

Online marketing doesn’t have to be complicated. Keeping the above key elements in mind, throughout a new campaign, will help increase your business’s return on investment (ROI). Not only will your ROI increase, but the effectiveness of your campaigns will grow, while the time needed to properly manage the campaign will decrease.

Understanding Search & YouTube Trends

Google and YouTube Trends
Google and YouTube Trends

In this post we’ll be covering Google Search and YouTube Trends, and how to use the free tools provided by Google to understand trends across the web. Understanding trends can be valuable for several reasons. Not the least of which is finding those topics people are now (even those they will be) interested in.

Match Marketing Campaigns with Trends

By using information about trends we can match marketing campaigns to trending topics of interest. These topics can even be narrowed down to the metropolitan area for some searches. Here we’ll focus on the value to content marketers specifically. This information will also be valuable to online marketers more broadly. We’ll cover how to target products and services in marketing campaigns using trends information.

Visualize Hot Trends

To begin with, the Search trends tool is available at google.com/trends. What you’ll see is a dashboard with several features, and a lot of information. In the bottom left, click on the colorful boxes to see a full screen live version of Google Search terms. Top left of this screen allows you to expand the number of searches you see on screen at the same time. This view gives you a kind of real time look of the current searches for any region globally.

Explore In-Depth

Explore Trends In-Depth

Going back to the main dashboard, click over on the right on “Explore In-Depth” to see the real magic. Now enter a search term, for example, “Sochi olympics”. Right off the bat you’ll see that Canada, and countries to the north, are more interested in these games than anywhere else. Likely because these are winter games.

Here you can also narrow your search by time or region. Click on the “Regional interest” graphic to drill right down into this data. Often you can see interest in your chosen topic on a granular level like a metropolitan area. Using this information helps us to target our message to specific geographic regions. You’ll also find that you can view this interest over time, which looks a bit like viewing a weather radar. Like weather patterns, use trends to help predict what topics will be of interest to people.

Regional Interest and Related Searches

rising queries

Below “Regional interest” you’ll see “Related searches”. Here you can find related topics to your search term, and you can see specific queries that people are using related to your topic. One of the best features, we think, is in this queries section. Click, “Rising” to see those queries that are rising in popularity.

Rising query information can help you match your message with a topic that is growing in interest. The idea here is to meet supply with demand as it peaks. There’s nothing worse than writing about a topic that is “so last week”. In our example, as of this writing, we see that the area of most interest is surrounding the opening ceremony.

Trending YouTube Search

youtube trends

You can change the trends search from “Web search” to “YouTube search.” Doing this you’ll find detailed information about what people are searching for on YouTube. If you’d like to explore YouTube trend data more in depth there’s a YouTube trends dashboard. A great benefit to the YouTube trends dashboard is the ability to break down results by demographic data. So for example you can see what males between 18-24 find most interesting.

One of the most interesting features to YouTube trends is the ability to switch from “most viewed” to “most shared”. Breaking down the results by “most shared” shows you what topics are going to be popular soon. For example, I filtered YouTube videos by males, in the United States, between 25-34, sorted by “most shared”. I found this video, “ANCHOR CONFUSES SAMUEL L. JACKSON WITH LAURENCE FISHBURNE LIVE ON AIR KTLA” which had about 600k views. The next day that same video had almost 1.5 million views. Using YouTube trends I was able to accurately predict what would be a hot video the next day.

Business Strategy Step 3: Evaluation

Business Strategy Evaluation
Business Strategy Evaluation

Business strategy is more complicated than three simple steps, but you can encapsulate the basic movement of business planning by looking at it in three general phases.

Perhaps in the future we will look in deeper detail at some of the specifics in each of the three steps, but for now we will end our long stretching series with the final general step – Evaluation.

The earlier articles (for your reference) may be found here:

By way of review: the first general step in business strategy is formulating the strategy itself. The second step is then the process of implementation. Once you have drawn up a comprehensive plan and put it in place, the final stage, evaluation, is one of maintenance.

The Important Questions

Businesses cannot simply put a plan into place and expect it to run itself. As with any plan in any field, business strategies must be constantly evaluated. Some of the important questions to ask include –

  • Is the plan effective?
  • Is it proving suitable?
  • Is it reaching the stated goals?
  • How is the plan falling short?
  • How is it failing?
  • Are the people on the ground implementing the plan correctly?
  • Can it be improved in any way?

Every aspect of the plan must be tracked and scrutinized. This will allow the business owner to make the necessary adjustments in strategy and implementation to fine tune the overall plan and make it what the boardroom envisioned. Just be careful – constant evaluation does not mean literally every day. A plan must have time to come together and have effect. Depending on your business, this could be anywhere between several weeks and several months.

Strategic Modification

Once you have allowed sufficient time to pass, and gathered enough data to get a good idea of the impact of your new business strategy, it is time to determine what, if anything, to modify. Again, this could run from one extreme to the other: from barely changing anything at all, to throwing the new strategy out in its entirety and beginning again from scratch.

If the plan was formulated properly, it should not need to be wholly tossed, but rather modified to one extent or another. No matter how much time and research and money and effort go into formulation and implementation, no business strategy is perfect. You can always find things to make better. Always. Be humble enough to see the holes in your initial plan, and then do due diligence to determine the best way to fix the problems.

This evaluation stage is never ending for a well run business. You should always be evaluating the plan you have in place, formulating ways to make it better, and implementing those improvements. So the general cycle repeats itself over and over again, and with each repetition, your business strategy is coming ever closer to meeting your initial goals (unless you determine those goals are the thing that needs changing!).

Final Review

Formulation – invest the needed time and money to evaluate where your company is now, set both short and long-term goals, and draw up a good strategy for achieving those goals.

Implementation – put your plan into action. This may require anything from new training to new products, and often requires new advertising and approaches to make this step successful.

Evaluation – use any tools and data you have at your disposal to determine how closely the implementation of your business strategy is matching the formulated vision. Tweak, re-implement, and repeat.

Dr. William R. Boulton has provided an excellent resource which comments on the steps of Business Strategy from a slightly different angle, and which is definitely worth your time – Strategic Analysis Model. [http://www.auburn.edu/~boultwr/html/strategic_analysis_model.htm]

Business Strategy Step 2: Implementation

Business Strategy Implementation
Business Strategy Implementation

In this third article of our business strategy series, we look at implementation of a new business strategy for your company. In our last article we explored the development of a formal strategy for your particular business. Once you have all of the details sorted out and the plan is finalized, the next logical step is putting the new strategy into action.

The steps in implementation can be broken down many different ways, but we will consider them in three large groupings – resources, management, monitoring.

1. Resources

Perhaps the largest piece in implementing a new business strategy centers around your organization’s resources. To do something new, you must have the resources to do it, and they must be put to good use in order to be effective. Some of the things which must be done might include: setting up a budget for the new strategy, allocating money for the implementation (everything requires money), purchasing or developing new technology, developing new products, training new and/or existing personnel, and managing time.

Good management of your resources is the foundation for a successful business strategy implementation. If you fail to set aside enough money or properly train people, for example, then your new ideas will fail because of poor preparation and resource control. Starting from the very beginning, be sure to carefully and wisely manage your resources in a way that undergirds success.

2. Management

Anything going on in the world of business needs management, and this is particularly true with the implementation of a new business strategy. When you have a new plan, newly trained people, new products and/or services, then you need highly qualified management to ensure that everything goes as planned. During the initial roll out of a new business strategy, there needs to be a clearly defined chain of command in your management structure.

When doing something new, there’s always the chance for things to go wrong, so there need to be people on the ground who can direct and fix as needed. Each person needs to be clear on exactly what their task is in the new structure, and management can help keep each person doing what their position requires. Having quality management in the field during the implementation stage of a new business strategy is critical, and can help steer your organization around unforeseen bumps in the road.

3. Monitoring

Monitoring is closely related to management, but is not necessarily the same thing. As a new business strategy is put in place, there need to be established ways to monitor this implementation, ensuring that every particular step is happening when it needs to happen, where it needs to happen, and how it needs to happen. This stage does not involve tracking the results of a new strategic plan – that’s for the next blog post.

Monitoring is simply the oversight needed to make sure the plan is being worked out in the real world according to the models and plans from the development stage. Sometimes this monitoring can be done by management, but often it needs its own department, reporting to management about progress and noting potential issues along the way.

As your organization implements a new business plan, it’s important to remember that consistency and involvement are key. Everyone has to buy into the new plan, from ownership to management to employee. If the chain breaks at any point, then the new strategy can falter and even fail. So as you prepare to implement the plan, take the time to make sure people understand it, can do it, and even get excited about it. After all, you’ve crafted this new business strategy to ensure the continuing success of your company – the people putting it into action need to be just as settled with it as those who put it together.

Next up in our business strategy series we have Step 3: Evaluation.

Think Blogging Year End Review

Online Marketing 2013 Reviewed
Online Marketing 2013 Reviewed

We’ve covered a range of topics since we started blogging regularly near the end of September 2013. This has been something of an experiment to discover whether producing quality content, on a regular basis, could have a positive impact on the number of visitors we see on our site.

We saw some impressive numbers in the first two months:

  • 24% increase in overall unique visitor traffic
  • 770% increase in traffic from social media
  • 24% increase in direct traffic

Some of our more popular posts have been on the following topics, which we’ll summarize briefly.

Google Hummingbird for Business

Probably the biggest piece of news in 2013 has been the new Google Hummingbird update. Google reported that Hummingbird was it’s most significant search algorithm update since 2001, well over a decade ago. Basically this update signaled that Google has moved from being a search engine to being an answer engine, and it’s now more social.

Rather than everyone getting the same search results for a particular query, Google is moving toward giving answers to your queries that are relevant to you. For businesses this is an important distinction to make because it means the content they produce has to answer questions, and be relevant to their audience. See our more complete Hummingbird analysis here.

The SMO of SEO

Social media optimization has really taken hold in 2013, and we predict its continued importance in the years to come. Given the more social nature of Google with Hummingbird, optimizing our content on and for social media has risen in importance as well. Experts are now saying that SMO is part of SEO.

For example Google indexes each G+ post directly so you’ll see links directly to social posts show up in your search results. Not only this, but Google has also been indexing publically available Facebook posts for some time now. Social activity is taken into account by Google when ranking content so the more popular on social our content is the better it will likely rank in search results. Check out our post for more on social media optimization.

An Introduction to SEO

Google has not abandoned its core search engine ranking system however. We covered some of the basics to this core SEO in two blog posts here and here. Keywords and keyword research continues to be a key component to ranking success in 2013. Keep in mind rules of thumb like use your keyword once for every 100 words of content, and be sure your content is generally between 600-800 words in length. Also keep in mind that it’s important to use your keyword in strategic places throughout your content. We also recommend building your websites in WordPress, and installing the SEO by Yoast plugin. Finally always include some media, photos or videos, in your content for extra SEO juice.

Google Hangouts for Business

Google Hangouts on Air (HOA) have been a very successful part of many businesses online marketing efforts in 2013, and we predict these will be ever more important in the coming year. We’re actually seeing Toyota adopting this feature, and taking things a step further by integrating HOAs into their sales process for the 2014 Corolla.

HOAs provide excellent SEO opportunities because of the automatically recorded YouTube video with its opportunities for keyword placement. HOAs can also be spun into additional content with the video included for further engagement. Check out our Google Hangouts for business post for more.

We hope you’ve enjoyed our year end review, and look forward to a successful 2014! We’ll be posting once more before the years out, and as always are looking forward to your comments. For more check out our blog where we post regularly.

Mississippi Bank, M&F Bank, Gets Lucrative Deal — Think Webstore Celebrates Client Success

Mississippi advertising agency Think Webstore loses bank client after 18 months of success due to a highly lucrative merger. In just 16 months, M&F Bank (FMFC) stock prices rose from $3.07 on October 3, 2011 to $8.45 on February 6, 2013, the day before a merger announcement, outperforming top competitors in their market. Word in the banking community is that M&F Bank went on a “Marketing Blitz” and secured a generous acquisition deal involving a stock transaction of over $140 million.

Ad Agency Think Webstore in Ridgeland, Mississippi is celebrating the success of a remarkable acquisition.

In September of 2011, M&F Bank (FMFC), headquartered in Kosciusco, Mississippi with 41 branches across Mississippi, Tennessee, Alabama, and Florida, was in a challenging position. M&F bank had acquired its share of non-performing assets (NPAs) from the real estate crisis in 2009, and although progress had been made, there was still a lot of work to do to get the NPA ratio down. The bank was not effectively communicating their true value to customers, and consumer confidence had fallen. The stock price was depressed at around $3/share, and they were facing layoffs and branch closings. In spite of these factors, the leadership team recognized great potential for success. The core commitment to service was strong and employee loyalty had not faltered. The leadership team wanted to create a message and culture of aggressive growth in order to expand their business.

M&F Bank began a strong turnaround beginning in October of 2011. To help revitalize their brand and message to target customers, M&F brought Mississippi advertising agency and consulting firm Think Webstore on board to handle rebranding, reconnect with their target customers, and promote services with a focus on lending. While the marketing team was working on image and customer communication, other team members got to work whittling down the NPAs.

 

Setting Goals

When Think Webstore took over the M&F Bank marketing and advertising account in October of 2011, they immediately got to work on several fronts including Branding, Marketing, Advertising, Public Relations, and Organizational Communications.

 

Five of the challenge goals out of the gate were:

  • To foster a spirit of growth and prosperity within the organization amidst layoffs and branch closings.
  • To raise the visibility of truly exceptional employees and service provided by the bank branches.
  • To increase revenue from bank products including commercial loans, personal loans, and auto loans.
  • To make the public aware that the bank not only had money to loan, but also was eager to make loans, despite the public perception that banks were not lending.
  • To add key products or services that supported challenges 1 through 4.

 

Executing a Plan for Turnaround

It is always a major challenge to foster a spirit of growth in the face of layoffs, even while the direction is true.

With new messaging and visible commitment in place, M&F was able to leverage their most valuable asset, their employees and customer service culture. New advertising reintroduced the M&F brand and promises to their consumers and marketplace. Once customers entered the branches, the employees delivered.

Working together, Think and M&F crafted the “30 Minute No Hassle Loan Consultation” to make loans accessible and friendly, and then something exceptional occurred. Not only was the team able to meet sales goals that had been a challenge in periods past, reach goals were exceeded in loan categories. M&F Bank was experiencing a long awaited boost and was beginning to once again thrive, even as their competition struggled.

 

Measuring Success

In 2012 the bank was able to meet and exceed reach goals in lending. By 2013, just over 12 months later, the team had managed to reduce NPAs by approximately 75%. On February 6, 2013, M&F stock was up to $8.45.

Renasant Bank, a Mississippi based bank with $4.4 billion in assets, compared to M&F Banks $1.6 billion in assets, approached them and had a unique proposition — an opportunity to merge to build an even stronger Mississippi bank. Renasant Bank already had a considerable presence in Mississippi, but not in the Madison County and Rankin County areas, where M&F Bank’s presence was strong. A generous deal was struck.

On February 7, 2013, as reported in a previous press release, the signing of a definitive merger agreement was announced jointly by M&F Bank and Renasant Bank involving a stock transaction then valued at $119 million. In June, after the merger was approved by over 99 percent of eligible shares from both companies, Renasant Corporation and First M&F Corporation, the stock transaction was valued at over $142 million. The merger/acquisition later received regulatory approval. The newly combined Renasant Bank has locations in Mississippi, Tennessee, Alabama, and Georgia, and an estimated $5.8 billion in assets.

On Tuesday September 3, 2013, M&F Bank branches officially reopened as Renasant Bank.

 

A 16 Month Marketing Turn-around to Success

M&F Bank’s ad agency, Think Webstore, had a demonstrable victory in marketing, advertising, strategy, and public relations for M&F Bank. In 16 months they had delivered more than past agencies had delivered in more than twice as much time. Even more relevant, the work performed.

After layoffs and branch closings, delivery events were intentionally coordinated and tiered to demonstrate promises of growth and investment within the bank. Delivery events included brand updates, new direct messages to customers, branch makeovers, print articles, new television and print advertising, and invitations for experts to appear publicly on radio and television. At a time when most companies would be trying to handle troubled employee morale as employees anticipated the next round of layoffs, M&F Bank was demonstrating its commitment to growth and reaping the rewards of revitalized employees and customers who were watching change happen.

stock-graph

By the beginning of the tenth month, M&F Bank’s percentage growth outperformed all publicly targeted competitors but one, and had done so on a relatively smaller budget in a short timeframe. By month twelve they had overcome the final closest competitor in percentage growth. By February 6, 2013, the day before the definitive merger agreement announcement, M&F stock price had risen from $3.07 on October 3, 2011 to $8.45, a 175.2% percentage growth in just 16 months. After the merger announcement, the stock price rose to over $18/share.

This merger is big news in the the state and the region. “The word in the regional banker circles is that M&F Bank went on a ‘Marketing Blitz’ and made a great deal. We were that marketing blitz!” says Think Webstore Owner and President Bryan Carter. “While we dearly miss our leadership team with M&F, we look forward to developing the next leadership team with a bank that wants to aggressively engage and grow their market.”

Business Strategy Step 1: Formulation

Business Strategy Formulation
Business Strategy Formulation

Today we return to the theme of Business Strategy, beginning at the beginning – the formulation of a company’s strategy. Without proper preparation, evaluation, and planning, even the best plans and strategies will fall flat.

To devise a strategy that will work for your particular business, you must approach the process with as much information as you can gather, and perhaps most importantly, with honesty. An honest evaluation and look to the future are vital in the formulation of a business plan.

There are three general steps involved in putting together a quality Business Plan: analysis, setting objectives, and finally the detailed plan.

I. Analysis

Whether you are beginning with a new business or formulating strategy for an already existing company or new product line, the first phase of the process is in analysis. You need to look at as many variables as possible during this initial phase. Break down your company in detail – internally, externally, situation, location, finances, past performances, etc. Break down your competition, as well as you can, in this same detail.

Study your market; study your industry; study the larger markets and trends. The ultimate goal here – to be able to see your company as it really is. If you have an inaccurate estimation of your company at the end of step one, then none of the other phases will matter. This is where the above mentioned honesty comes into play – an honest evaluation and analysis is crucial. We cannot stress this enough; take the time and use the resources needed to do this step properly.

II. Setting Objectives

Once you finish the analysis phase, you then have the chance to set goals and objectives for your business. Many companies try to set goals first, but then you have no idea how realistic or achievable your goals might be. Goal setting comes after analysis – you see where you are, and then you can make plans for where you want to go. Often, in analysis, companies find out things about themselves which are surprising!

Objectives will be formed in multiple ways: long-term goals, short-term goals, overall objectives (internally and externally), financial goals, etc. Often these will be framed as mission statements, vision statements, or company statements. So objectives will span several planes, including horizontal (over time) and vertical (building on one another).

III. The Strategic Plan

The objectives which you set in step 2, after a careful consideration of the information you gather in the analysis stage, should in themselves suggest a strategic plan. The plan itself merely provides the specific ways that you will go about achieving your objectives. What projects or programs will you implement to achieve your ultimate goals? If your company wants to increase sales, for instance, then your strategic plan will need to lay out exactly what steps you intend to take to increase your sales.

The strategic plan will be based on the analysis, which will have considered such questions as – what is your competition doing that is successful? what are you doing that you know is not working? what is no one doing? what has worked in the past? what are the markets showing for the future? You can then take the answers to these questions and decide what your specific company, in your particular situation, can do to achieve your objectives.

Final Phases

As you are in the final phases of fine-tuning your plan, there are three final questions to consider.

  1. – does my plan make sense?
  2. – is my plan feasible?
  3. – will this plan be acceptable to all parties involved (employees, consumers, investors, etc.)?

Finally, keep in mind during this phase that your plan is not set in stone! As we will see in Steps 2 and 3, the plan will be constantly revisited and modified as needed. You want to put together the best plan possible, this is no excuse to cut corners early (which will inevitably derail your efforts from the beginning), but do not get caught up by the “myth of perfection” – the chances you will get every possible piece of your plan exactly right is somewhere near 0%, even with the best teams and analysis in the world. Formulate the plan with all proper preparation and caution, and then move forward.

Our next article will look at the second step in Business Strategy – Implementation.

Social Media Reality Check

Social Media Reality Check
Social Media Reality Check

Social media has become such a part of most of our lives that life without it seems a distant memory. It’s tough to imagine that Facebook has only been around since 2004 – that’s just 9 years ago. Interestingly, LinkedIn is slightly older, launched in 2003, making it just 10 years old. Twitter is slightly younger at only 7 years old, launching in 2006. Pinterest is a relative baby at 3 years old, and Google+ is younger still, at only 2 years of age.

Facebook is certainly the largest, and more active, social network available today with 1.19 billion active users. What may come as a shock to some is that Google+, the youngest of the bunch, comes in second by active user count with 540 million. Twitter, considered by many to be Facebook’s runner up, has only 232 million active users, just behind LinkedIn with 259 million active users.

What Active User Means

There are several different ways active user can be defined. Some active user stats come from daily active users, and some from monthly. More often than not stats, like those above, are referencing monthly active users. This means that a person has taken some action with the social network in question within a given month.

The action can be as little as clicking a like button, which doesn’t even have to take place on the actual social site. This means that we’re not talking about 1.19 billion people checking their Facebook pages every day, not even every month. What we’re talking about here are the number of people who interact in some way with a social network on a monthly basis.

Another Way to View Social Media

Social Widgets
Social Widgets

Another very interesting way to view social media is to look at social widgets. These are the interactive buttons you see on websites, and are part of what make up the active user stats we’ve been reviewing. The perspective here is to look at the number of top websites that use these social widgets.

A recent Moz article takes a look at the top 1,000,000 websites, and which social widgets they use. Here we see Facebook in the lead with 260,816, and the Google Plus One button coming in second with 164,531 sites using this button.

Social Media Perceptions

A final perspective is what people perceive to be the most active social networks. Watch ESPN for any length of time, and you’ll see mentions of Facebook and Twitter fairly frequently. This kind of perception based evidence tell us that people, the man on the street, don’t really perceive Google+ as being in the number two position.

Not only is Google+ in the number two position, it’s actually almost doubling Twitter in active users. We believe that perceptions take time to change, and that appears to be the case with social media. For example, Google+ has recently seen mentions by network TV shows such as Chopped on Food Network. Ted Allen says: +1 if you’re watching an all-new Chopped at 10|9c! Also Toyota recently began using new Hangout on Air features on Google+ to sell cars.

Business Strategy: An Introduction

Business Strategy Introduction
Business Strategy Introduction

After putting together a few blog posts on branding (here and here), we thought it might be helpful to look at the overall picture of Business Strategy. Branding is certainly an element of Business Strategy, but it is only one piece of a much larger and more complex puzzle.

Every business needs a strategy in order to succeed. As obvious as that sounds, many businesses either operate without a realistic or sustainable strategy, or they operate with no real strategy, or they operate with a seriously flawed strategy. Any of these mistakes will make it that much harder to have a successful business. A sound strategy will help you take your business where you would like it to go, and it will help you evaluate along the way so that you can make changes when needed.

Today we will look briefly at what we mean by “Business Strategy,” and also give you an idea of some of the upcoming blog posts that will relate to this larger idea.

Defining Strategy

Business Strategy essentially encompasses everything that your company does to reach its business goals. Even in a simplified definition like that, we can already see that multiple things are assumed, such as the notion that your business has stated goals which you are trying to reach in specific ways. Too many businesses try to jump into strategy in the middle; this almost always fails because strategy is a building which needs a firm foundation, and then is put together piece by piece.

There are three major stages of Business Strategy:

  • formulation
  • implementation
  • evaluation

We will look at some of the aspects of each of these stages in upcoming articles.

Business Strategy Formulation

Formulation is the first stage of Business Strategy, and it is exactly what it sounds like – this is where you put together the actual pieces of your plan. When you sit down to formulate your strategy, you will review things about your business like identity and general mission, and you will also want to measure where your business is now. You can then take these pieces of information and reach a list of goals or objectives – once you see where you are, you can concretely talk about where you would like to be, and how long it will take you to get there.

Finally, in this first phase, you will come up with a plan, or strategy, for getting your company to achieve these stated goals. We could simplify this process by saying: In the formulation phase you figure out where you are now, where you would like to be, and how you would like to get there.

Implementation

The next two phases, Implementation and Evaluation, are a bit simpler to briefly talk about, but just as crucial to the success of your strategy. In the Implementation phase your company will be doing things like setting aside money for the plan, choosing people to be in charge of the plan, and deciding exactly how to put the plan into place. This phase also might include new training and organizing, and obviously integration into the already existing flow of company policies and procedures.

Evaluation: Final and Ongoing Step

The final step, Evaluation, is something you will then be doing on an ongoing basis throughout the duration of the particular strategy you have put into place. Evaluation simply means that you must see how well the plan is working, and is it bringing you closer to your stated goals, and do things need to be modified in order to work better. Quite often we need to tweak implementation because our evaluation shows us that some things could be better – and this is perfect! Remember, the goal is reaching company objectives, not just having a plan and sticking to it.

More in depth articles on each of the three phases will be coming soon, so if your business needs help with planning and strategy, stay tuned!

Next up Business Strategy Formulation.

The Importance of Mobile for Black Friday, Cyber Monday & Beyond

Mobile Optimized Site
Mobile Optimized Site

Optimizing your website for mobile is becoming less of an option and more of a requirement than ever before. The number one issue reported by mobile web users was slow load times (Gomez). This statistic is followed closely by the fact that the study found 46% of mobile web users were unlikely to return to a website if they had trouble accessing it. Perhaps worse is that 57% of this group would not recommend that site if they experienced trouble with the site.

These statistics highlight an underlying trend. That is if your website doesn’t have a mobile first strategy, or at the least a mobile minded strategy, your company will be left far behind the competition. Consider if that 46% number, which was from research in 2011, grew to 60% or 70% or even more. That would mean your company needs to seriously consider mobile optimization, or face the inevitable consequences.

Black Friday & Cyber Monday are Going Mobile

Further, we can see the importance of mobile growing when we look at Black Friday & Cyber Monday sales year over year from 2011 to 2012 in this infographic. Here we see that online sales from a mobile device climbed 16% in 2012 from the previous year. On Cyber Monday 2012, 18% of online shoppers checked out deals on their mobile device, and 13% of those actually made purchases directly from that mobile device! These numbers are up 12% and 7% respectively.

Looking at the above numbers from last years Black Friday & Cyber Monday, compared to 2011, we can see some definite trends continuing. It’s a fair bet that these trends will continue in 2013, 2014 and beyond. Projections for these deal days in 2013 have around 18% of consumers making purchases from their mobile devices, compared with around 14% in 2012.

Usability and Brand Experience

In our last couple posts, on business branding and company branding and design, we covered some basics as well as strategies for building a brand. That brand must be maintained, and consumer confidence will quickly lessen if their mobile experience isn’t top notch. Circling back to the Gomez study, we find that fully 74% of mobile web users are willing to wait more than 5 seconds for a page to load before leaving a site.

If your mobile page takes longer than 5 seconds to load you’ll be losing 74% of your mobile traffic. Interestingly 77% of top North American companies, from varying markets, have web pages that take more than 5 seconds to load. This spells enormous opportunity for your company!

Building the Mobile Experience

Providing a mobile optimized experience for your customers has never been easier. Simply paying attention to the need for a mobile site is more than half the battle. One option is responsive design. A responsive design delivers a consistent user experience across devices. Another option is to build a fully mobile version of your site, and technologies like Jquery Mobile make this option very attractive as well. Getting those mobile load times under 5 seconds is an attainable goal.

Get optimized for mobile now! It’s a very actionable goal, and will future proof your business. If the technical aspects to mobile optimization aren’t your specialty, hiring a professional is an excellent option.

Company Branding and Design

Business Branding
Business Branding

Once you have made the investment to learn about your target audience, the ideas for branding imagery begin to be narrowed down. See our article ‘Business Branding’ http://thinkwebstore.com/business-branding/) for more general information on the branding equation. When the concepts for your company brand begin to become clear, it’s now time to bring in the design team. A good design team is there to receive your ideas about how you want to brand your company, and then take those ideas and turn them into effective communication.

Choosing Your Design Team

Choosing a design team is a very important part of the branding equation. If you are to be successful, the design team has to buy into your ideas, and you both have to be on the same page. That does not always happen! And when the client and the designers do not see eye to eye, then the work suffers.Take your time to choose the right design team. Visit them, interview them, look at their past work, test out some of your ideas to see their reactions – do your due diligence to try and find the team that will fit you and your project best.

Once you have found your design team, you then get to share with them your vision for the branding of your company. This conversation could include most anything: your company message, imagery you like or dislike, ideas you discarded along the way, your audience, information about your products and services…the more you can give your team in the beginning, then the better they can design. The designers then take all of the information that you unload, and they begin to turn your ideas into images and/or words.

Branding with a New Logo

The first piece to be designed for your brand will be your company logo. Your logo is the most central and foundational piece of branding design. Every other piece of advertising that you do will be based on the look/feel/color/energy of your logo. So your logo should definitely follow the rules listed in our last blog post – it should fit what you do, it should immediately convey a message, it should be accessible to your target audience, and it should be something which will immediately begin building brand recognition. Your logo will be on everything, so take the time and spend the money to have it done right! A well done logo which follows all of the “rules” is a powerful piece of advertising even when standing alone.

Website Design for Your Brand

The second thing to do is your website design. Again, this design will be based on your company message, your logo design, and also configured according to the branding philosophy that you have developed for your company. For many companies, the first place potential customers encounter them is on the web. This means that your website has to do a great job of representing your company. The design and content should both communicate and instill confidence in your visitors. You cannot be there when people visit your site! That is obvious. So make sure:

  • that the site is consistent with your company image;
  • that the design communicates your message and overall site content;
  • that the site looks good (i.e. the design is professional and attractive);
  • that your site is intuitive and easy to navigate;
  • that the site answers the important questions people will want to know, and does it in a place and a way that is easy for the user;
  • that your contact information is easily found on every single page of your website.

There are many more things we could say about website design, but if you’ve followed through the general branding steps and the proper logo steps, then you’ll be applying those same concepts on your website design.

Content Drives Traffic, Leads and Sales

The next thing you can do, once you have both a logo and website design, is begin designing “light content” pieces. This includes items like business cards, letterhead, social sites, print/online ads, etc. All of these are important for getting your company out in the public eye. No matter how small we think an item might be, a business card, for example – the same rules of design should apply. If the only advertisement a person sees is one that does not represent your brand well, then all of your effort is wasted. So take the time, and the resources, to ensure that each of your design pieces properly represents your brand to your potential consumers.

Finally, you can design your “heavy content” pieces. This includes things like brochures, booklets, packets, etc. We also recommend hold off on these heavy content designs, if possible, for a very practical reason – once you have printed something, it’s done. And it’s expensive. So we often suggest that people massage and revise their core content on their website, where reviews and revisions are much less costly. Then, once you feel good with your brand presentation on the website, you can pull from there to populate the heavy content design pieces.

Branding for Success

Branding, as we have said in these last 2 posts, is critical to your company’s success. Design, or the actual execution of your company’s branding ideas, goes hand in hand with this success. So if you are beginning a new company, or revamping an existing one, take the time and the effort at the front end to develop quality branding and designs. These things will be in front of the public constantly – you will not regret the extra time spent at the beginning to help develop a proper image for the long run.

Business Branding

Business Branding
Business Branding

Let’s begin with what seems to be a self-evident statement: good branding is of vital importance in the growth and success of your company. Though this statement seems obvious, if you look around at the “branding” of so many companies, there are certain things that have been entirely overlooked or ignored in their branding process. Today we hope to cover some basic, general things that should be considered when considering your company image.

In General

To stand out in the increasingly competitive modern market place, businesses need effective, well-executed branding strategies. This does not mean relying on tricks and gimmicks, but rather, developing branding that is accessible, attractive, meaningful, and memorable to your customer base. We build relationships with brands, so your image should be one that people can build that relationship with. This, of course, requires research; you must know your target audience, and what types of imagery will best connect your business with them. Remember – your audience is NOT everyone! No business is marketed for everyone. Know your business, know your niche, and build your image around that knowledge.

A Few (Vital) Rules to Remember

1 – Your company image, or brand, must fit what your company actually does. Sometimes quirky branding works for companies, but it more often backfires. The general rule is to brand your company in a way that reflects the actual products/services that you offer, making it much easier for your audience to effectively identify you, and begin to build a relationship with you.

2 – Your brand should also say something which is immediately recognized by your audience. Again, sometimes the “can you figure this out” branding model works, but not usually. One of the general rules we often give clients is quite simple – your branding should answer your customer’s first question. If people see your image and still have to ask “what do you do,” more often than not, you have already failed.

3 – Your branding must also be accessible to your audience. You do not have to choose a tired cliche to make this work! (In fact, cliche fails as often as the meaningless quirky option.) Find something which will connect your audience intimately with your brand and with your product, and then run with it.

4 – It is VITAL that you remember this final “rule”: you are not Coke. You are not Apple. You are not Toyota. These large companies have a brand recognition level that most of our small to mid-sized companies could never even dream of, and this recognition means that they get to do things which simply will not work for the rest of us. Coke, for instance, can run a long commercial about whatever they would like, stick a Coke logo at the end, and the branding has worked. This type of “content-free” branding will not work for the rest of us. So as you are zeroing in on your actual branding imagery, remember that your branding will be used to market your business, and that the primary form of marketing campaigns (for most of us) involves content. Your branding will be a huge part of the time-intensive process of building the relationship between your brand and your consumers that will help your company succeed.

Now that we have covered some of the basics of business branding, our next article will look at how to incorporate your company image into the actual designs that your business will use to reach your public.

Blogging for Business

What

Blogging for Business is Dependable
Blogging for Business is Dependable

There are so many ways that businesses today can reach out to their audience – television, radio, print, online ads, public space ads, etc. But there’s one type of reach that is growing both in popularity and influence, and also seems to be doing a particularly good job of connecting businesses to potential consumers – blogging. Blogging is one of several forms of marketing that can be lumped under the term “content marketing.”

Blogging has been popular for quite some time, but until recently it was mostly used by individuals. Over the last several years, business have more and more realized that blogging can also be a great tool for them to use. People will take the time to read good blog posts, so if a business can figure out how to properly use this medium, it can be a great asset in their overall marketing strategy.

How

There are some simple things to keep in mind in order to make your blogging campaign a success. People have become very good at ignoring direct advertising, so that’s not how blogs are approached. The ideal is to create and nurture a relationship with your reader. This is how blogging became so popular to begin with – the writers developed relationships with their readers, and therefore the reader (potential client) wants to stay around to continue seeing where the story might go. This is also the model that a successful business blog will take.

Create content which is interesting, helpful, relevant, and valuable for your reader. Readers engage with content that provides meaning, so as you write posts around the various services you provide, be sure to give specific information and address specific questions. Give your audience something that matters. This type of content helps build the relationship because by providing information and being helpful, you are becoming their expert in your particular field. Then, when they need the services you provide, they will come straight to you, their expert.

We always hear “create shareable content,” and above is how you do that. Content which is meaningful and important is much more likely to be shared by your audience with their friends, co-workers, on social media, etc. Sharing is crucial, because this is really how you get the word out; this is how blogging works. And if you figure out how blogging works in general, then you can fine-tune it to work for your company.

Why

The obvious answer to “why?” – because it works! A well done blog connects with potential consumers and clients in a way that almost no other medium can do. Content marketing (like blogging) is also part of many types of online marketing such as social media marketing (with people sharing great content), SEO (Google ranks great content), PPC (you need great landing pages for high quality scores), and inbound marketing (great content is what drives your traffic).

We have used our own blog as a way to do a bit of research into this notion. For example, in the first 90 days of our blogging (inbound marketing campaign), with just 2 posts per week, we have seen an increase of 28% in overall number of visits to our website. This kind of increase is amazing, and can be attributed entirely to following the above “rules” about how to manage an effective and impactful blogging campaign.

Online Marketing an Integrated Approach

Online Marketing an Integrated Approach
Online Marketing an Integrated Approach

Today we’re recapping a series of posts centered around online advertising and online marketing. These two are growing in importance, and will continue to shape our business success in 2014.

We’ve covered pay per per click (PPC) advertising. Google AdWords PPC advertising. Email marketing for business, and it’s amazingly high return on investment. Online video marketing, and finally we covered how social media optimization (SMO) relates to search engine optimization (SEO).

Pay Per Click (PPC) Advertising

PPC ads are setup on an auction system, and are a way for companies to pay for advertising in search results from search providers such as Google or Bing. Some of the key elements to PPC ads are as follows:

  • pay attention to bid adjustments (don’t over or under pay for clicks)
  • keyword research (as well as negative keywords)
  • high quality, keyword focused landing pages
    • quality scores are critical
    • the relationship between keyword, ad text and landing page
  • better quality scores lead to higher ad rank, and lower cost

While PPC advertising campaigns can be expensive, keeping in mind the above guidelines will set your company on the right path to PPC success.

Email Marketing for Business

Email marketing has a proven track record of success, and is one of the most established forms of online marketing. Interestingly, email marketing is more relevant today than it’s ever been because of it’s personal nature. The web is becoming a more personalized experience, and email marketing fits well with this model.

One of the most appealing aspects to email marketing for business is the high return on investment (ROI) that it delivers. For example, email marketing averages a revenue more than double the amount spent to generate it. This from a Marketing Sherpa survey finding that the ROI on email marketing was 119%, or more, for business.

Your keys to email marketing success are:

  • keep your content valuable and high quality
  • your emails should be a go-to place for helpful content
  • they should build a relationship between you and your clients
  • should present your company as the expert on topics

Online Video Marketing

Video marketing is not only engaging, and highly sharable, but because of these it has real SEO value as well. It’s no secret that Google tends to rank video content more highly than textual content, and this can be very advantageous for online marketing. For example, we’ve recently seen Google Hangouts on Air videos rank very well in Google search for some competitive keywords, and almost immediately.

Not surprisingly Google favors YouTube over other video, and a recent Marketing Land article outlines how YouTube videos are 8 out of 10 videos in Google search. YouTube videos work very well with SEO because they have titles, and descriptions into which you can place your keywords. Be sure to keep your video content helpful, and of a high quality for success with online video marketing.

The SMO of SEO – It’s all Changing Again!

Social media optimization (SMO) is now a key component to your successful search engine optimization strategy. With the recent release of Google’s Hummingbird update we’re seeing increased weight added to social signals. In a recent Search Engine Land article Eric Enge, a well respected leader in SEO, wrote, “With Hummingbird, Google now has the infrastructure to better process social signals (among other things).”

With social media signals taking a more prominent role in search engine optimization, the value of social media optimization has never been higher. These two, combined with PPC, form a solid search engine marketing campaign.

With a combined strategy of pay per click, email marketing, video marketing, and social media optimization, your company will have the kind of integrated online presence necessary for a strong bottom line in 2014.

The SMO of SEO – It’s all Changing Again!

SMO & SEO

Social media optimization (SMO) has been around a few years, but recently has taken on a new depth of meaning. Joshua Berg, an expert in this field, is now saying that social media optimization (SMO) is part of SEO, and he’s exactly right. Originally, SMO simply referred to driving traffic to your website or blog from social channels. We’ve come a long way since then! Now SMO is a growing piece of the SEO puzzle.

Continue reading “The SMO of SEO — It’s all Changing Again!”

Online Video Marketing

Online Video Marketing

Online marketing takes many different forms, and knowing which to choose is important. We’ve covered search engine optimization (SEO), pay per click (PPC) advertising, email marketing and native advertising. Today we’re going to cover another very effective form of online marketing: video marketing.

Video marketing has many advantages, particularly when it comes to SEO and search rankings. Studies back in 2009 showed that video ranked 50 times higher than traditional text based content. Obviously we’re in a much different world now, but recently we’ve seen recorded Google Hangouts on Air (HOA) rank on page 1 of Google for some fairly competitive search terms.

YouTube Video for Online Marketing

With any discussion of video marketing comes a discussion of YouTube. Marketing Land discovered that 8 out of 10 video results in Google search came from YouTube. There is an obvious connection between Google and YouTube because Google owns YouTube. As long as the YouTube content provides a great search experience that’s what Google prefers to serve.

YouTube has many other advantages as well. For example you can place your keyword in both the title as well as the description text of your videos. Branding is another important aspect to video marketing, and YouTube offers some great editing features which can be used to brand your videos. Using your logo in video helps build brand awareness, associates your brand with high quality content and helps to personalize your brand.

Provide Value with High Quality Content

As with all content marketing it’s important in video marketing to provide value. Valuable content is helpful, sharable, generates positive buzz and has the opportunity to go viral. When your content helps people, they talk about it, and they share it with their friends. Google pays more attention to content they determine people find value in. High quality video generates more social signals, such as comments and plus ones, and these social signals are part of Google’s ranking algorithm.

Annotate your Video and Spin off Content

YouTube also provides annotation features, which are clickable links that overlay your video. It’s a good practice to use annotations at the beginning and end of your videos with links to your external website, and to subscribe to your YouTube channel. In order to put an external link in an annotation you’ll have to enable your account for external annotations. Here’s a video tutorial on to do just that.

Video marketing is a powerful way to spread your message, and video lends itself well to spin off content. For example you can take a video you’ve recorded, and embed it in a page or post. Then write an article based on the content of that video. Now you have an entirely new piece of content that is very valuable. Whatever your online marketing goals, video marketing can be a very effective part of them.

Stay tuned to our next post, in this online marketing series, we’ll be covering social media optimization (SMO)!

C Spire Announces Fiber Internet in Mississippi

C Spire Fiber Speed Comparison

Today Mississippi-based wireless provider announces it will offer 1 Gbps fiber Internet to nine Mississippi communities including Batesville, Clinton, Corinth, Hattiesburg, Horn Lake, McComb, Quitman, Ridgeland and Starkville.

Pricing for this service starts at $80 a month or $140 a month for Fiber Internet and digital TV. If you’re already a C Spire customer you will receive an additional $10 off per month. 1 Gbps Internet is 100 times faster than most current home Internet speeds.

Here’s the C Spire press release in its entirety:

C SPIRE REVEALS FINALISTS FOR ‘GET FIBER FIRST’ CHALLENGE – BRINGS FIBER TO THE HOME DEPLOYMENT ONE STEP CLOSER TO REALITY

Cities and Towns Across Mississippi Answered C Spire’s Call-To-Action and Joined the Race To Make 1 Gigabit Internet Access Available To Their Residents

Ridgeland, Miss (Nov. 4, 2013) – C Spire announced today the nine Mississippi cities that will be finalists for the nation’s first and only statewide roll out of ultra-fast 1 Gbps broadband fiber to the home Internet service.

The nine communities who will be participating in the initial phase of the historic broadband initiative include Batesville, Clinton, Corinth, Hattiesburg, Horn Lake, McComb, Quitman, Ridgeland and Starkville. These cities and towns were among 33 municipalities that submitted formal applications late last month to be the first to bring the technology of tomorrow to their communities today.

From Southaven to Gulfport, cities responded to C Spire’s Get Fiber First Challenge, which began in

September when the company announced a statewide initiative to deploy ultra-fast 1 Gig Fiber to the

Home Internet in cities and towns that best showcase their passion for securing service that’s 100 times

faster than national average broadband speeds.

All of the applicants developed creative, aggressive campaigns featuring rallies and town hall meetings,

local celebrations, door-to-door canvassing, mobilization of neighborhood groups and homeowner

organizations, dedicated websites, social media campaigns and even stadium and freeway billboard

advertisements.

C Spire had initially hoped to name multiple cities as finalists, but because of the strength, quality and

comprehensive nature of submissions by so many cities, the company decided to increase the number

of partner communities to nine during the first phase of the initiative.

The finalist cities were announced during a news conference at C Spire headquarters with Mississippi

Gov. Phil Bryant, a host of state and local elected officials and representatives from the Fiber to the

Home (FTTH) Council Americas. Bryant acknowledged the historic announcement by presenting a

proclamation declaring Monday, November 4 as “Get Fiber First” and “Gimme Fiber” day in Mississippi.

“We’re proud to stand shoulder to shoulder with a company that cares about the future of Mississippi

and is investing its resources to ensure that we become a leader for U.S. technology investment,” Bryant

said. “Fiber to the Home technology will make our towns and cities stronger and more attractive places

to live and work.”

C Spire also announced pricing for its ultra-fast Internet and related digital television and home phone

services. The 1 Gbps Internet access will be available for $80 a month, $100 a month for combined

Internet and home phone, $140 a month for Internet and digital TV and $160 a month for the entire package. C Spire Wireless customers will receive an additional $10 monthly discount on all

packages.

The finalist cities were selected by a C Spire review panel that considered factors like proximity to the

company’s fiber optic infrastructure, community mobilization capabilities and incentives to speed up the

construction process and reduce overall costs. The application review process was monitored and the

Individual and overall results tabulated by Ridgeland-based Horne LLP, one of the nation’s top

independent public accounting and business advisory firms.

“We are truly impressed with the overwhelming show of support for C Spire’s Fiber to the Home

deployment and the tremendous interest and demand for making this service a reality for the residents

in these communities,” said Hu Meena, president and CEO of C Spire. “The positive response we’ve

received only strengthens our determination to bring 100-times-faster Internet, and the limitless

possibilities that come along with it, to as many people as we can because we know that this service has

the power to transform our state into a hub for technology investment and economic growth.”

Meena said C Spire plans to continue working with the cities that were not selected in the preliminary

round and will share best practices and improvements that promise to make the process easier, faster

and better for subsequent challenges. “We want to ensure that all of our communities remain actively

engaged in the process and keep the demand and excitement alive for upcoming phases,” he said.

Officials with Fiber to the Home Council Americas also participated in the news conference after

announcing in September that C Spire had been chosen as the North American showcase initiative for its

inaugural “Gimme Fiber Day” award.

The award is part of an annual event and celebration to honor the achievements of Professor Charles

Kao, who pioneered the use and development of fiber optics in telecommunications, and showcase how

fiber optics have positively impacted communities around the world and what policymakers can do to

accelerate its deployment and adoption.

“We are incredibly excited to be recognizing C Spire and the state of Mississippi during our inaugural

Gimme Fiber Day celebration,” said FTTH Council President Heather Burnett Gold. “Increasingly,

communities and companies around the U.S. are recognizing the power that FTTH brings, and we’re

glad to be celebrating in Mississippi, a state that has not traditionally led the digital charge, but where

individuals, communities and technology companies like C Spire recognize that they must take control of

their own broadband destinies to secure a high-tech future.”

“Fiber to the home is a transformative technology, serving as a platform for innovation and a whole new
Internet experience,” Meena said. “We thank the Fiber to the Home Council for this honor and look

forward to showing them the power of Internet at the speed of light as we turn up service soon in the

first C Spire Fiber cities in Mississippi.”

Now that the finalist cities have been selected, the next phase of the ‘Get Fiber First’ Challenge kicks

into high gear. As this stage gets under way, elected officials and community leaders will be rallying

their respective communities to quickly pre-register homeowners in designated neighborhoods at

percentage levels that will qualify them to be the first for C Spire’s build out of the service.

As soon as a critical number of neighborhoods have reached their percentage goals in an individual city,

C Spire plans to begin construction in those areas – so there is a possibility that work could commence in

more than one community at the same time, said Gregg Logan, senior vice president of C Spire Fiber.

Logan said pre-registration in the nine cities begins soon when C Spire launches an updated Fiber to the

Home website – www.cspire.com/fiberhome – with functionality that shows Individual neighborhoods

in each community and the percentage of residents who are needed to sign up for the new service.

Residents will be asked to make a $10 refundable deposit and provide credit card information when

they pre-register. The website also will feature detailed, interactive maps of neighborhoods in cities

showing progress each one is making toward turning their area “green” and qualifying for build out of

the service.

Logan said C Spire hopes to start turning up 1 Gig service in the first C Spire Fiber neighborhoods by

the middle of next year. The service is expected to pave the way for improvements in the areas of

healthcare, education, civic life, municipal services and economic growth.

To learn more about C Spire’s Fiber to the Home initiative, as well as to discover how you can help

your community get to the finish line first by pre-registering, visit www.cspire.com/fiberhome for more

details.

About C Spire

C Spire is a diversified telecommunications and technology services company that provides world-class customer

service and a superior comprehensive suite of customer-inspired wireless communications, high-speed Internet

access and a range of other telecommunications products and services to consumers and businesses with a

personal focus. This news release and other announcements are available at www.cspire.com/news. For more

information about C Spire, visit www.cspire.com or follow us on Facebook at www.facebook.com/cspire or Twitter

at www.twitter.com/cspire.

Email Marketing for Business

Email Marketing for Business

Our current ‘blog series’ has been about online advertising and marketing. So far we’ve done a brief survey of different forms of online advertising, and then we narrowed the field to look at pay per click (PPC) advertising generally, and Google AdWords specifically. These are only a few of the approaches a business can take to online marketing, and today we’ll take a look at another widely used and very effective form of online advertising – Email Marketing.

Email Marketing has been around for a long time, and it is a proven and efficient way to market products and services to potential consumers online. With the web moving toward a more personal, semantic experience, companies are also looking for ways to advertise more personally to individual consumers. Email marketing is personal because it arrives in someone’s private email inbox, addressed to them and containing information which is (hopefully) relevant to their life.

High Return on Investment (ROI)

From a practical business perspective, Email Marketing also has incredible return on investment (ROI), averaging more than double the amount actually spent. Of a group surveyed by Marketing Sherpa, the overall reported ROI from Email Marketing was an astonishing 119%. Organizations which sent fewer than 100,000 emails a month reported even higher ROI, 139%.

For a little better idea of the value and influence of Email Marketing, in this article from Marketing Land, they do a little bit of marketing comparison – only organic search accounts for more customers than Email Marketing; customer acquisitions from Email Marketing are dramatically higher than Facebook and Twitter combined (6.84% vs <1% combined); email is also more likely to be shared with friends, accounting for 50.8% of new visitors referred to companies by their friends.

Key to Successful Email Marketing

The key things to remember in Email Marketing is 1) keep your content valuable to your potential clients, and 2) don’t overwhelm your consumer base. Provide people with valuable content in your emails, content that helps establish you as their expert, or their “go to” place – this kind of content helps cement the relationship between your brand and your client. Just be sure not to go overboard, constantly filling up people’s inboxes with meaningless emails. Let this proven form of Marketing work for you and your company, and you’ll be happy that you did.

In upcoming posts, look for overviews of additional forms of online marketing. Diversifying your marketing approach by incorporating some of these various forms of advertising will pay big dividends in the end, if done correctly.

Google AdWords PPC Advertising

In the world of Pay Per Click (PPC) advertising, there’s no doubt that Google AdWords is king. Nearly 70% of all search traffic goes through Google, giving them the ideal opportunity to sell ad space on their site and become the leader in PPC. AdWords works on a bidding system, matching up user search terms with advertisers who are bidding to have their ads displayed for those particular relevant keywords. Because of the bid system, advertisers are able to get their ads to display for the lowest possible bid prices, making AdWords a very appealing method of reaching the consumer.

Putting Together AdWords

On the surface level, putting together copy for AdWords is very simple – you are allowed three lines of text to “make your pitch” to your potential audience. Coming up with those short lines of text, however, is quite involved. First, advertisers must spend time doing keyword research, to figure out which keywords are relevant for their ads, and to decide which keywords they want to focus on. Google provides some good tools, like the Keyword Planner tool, to help with this research.

Google AdWords

Once keywords are chosen, the AdWords copy must be written to match these keywords. At the next level, a vital but easily overlooked step, is that then the content on the landing pages must also be matched to the keywords. The greater the relevance and similarity between keywords, ad text, and landing page text, the higher quality score Google will award your ads. Ads with higher quality scores make better ads, and therefore have the higher chance of being displayed in better locations on your search results page. The high quality score also saves the advertiser money, because those high scores mean that lower bids will still land the ads in prime locations on the results page.

The results of Google’s AdWords system are several: people are shown ads which are highly relevant to what they are searching for, advertisers are able to connect with potential customers at the lowest expense for them, and Google is making billions in profit.

A Little More Technical

When you get into AdWords, there are a few other things that are good to know. Ads are organized into campaigns, ad groups, and then the ads themselves. There are two main types of ad campaigns: Search and Display. A Search campaign will display ads next to Google search results. A Display ad campaign will show ads on other websites that have space set aside for displaying Google ads. Google recommends that you split up your budget, with about 70% going for Search, and 30% for Display. Each ad group can then have multiple ads in it, and it’s good to have 3-4 different ads in each group so that Google can analyze each one and see which has the highest quality score.

AdWords is a huge player in online advertising today, and its potential is truly only beginning to be tapped. Getting in on the action early will mean that you can learn the technology and methodology from the beginning, learning and growing and changing with AdWords. This will also leave you positioned to take greatest advantage as each new phase of advertising potential is uncovered and unleashed.

Pay Per Click Advertising

At the top of new and emerging forms of online advertising lies Pay Per Click (PPC). Most people have probably had some exposure, at minimum, to this topic, which is such a new form of advertising that some industry experts say we’ve barely even scratched the surface of what can be done with PPC. But there are some things we know now, even early on, to help craft and maintain PPC ad campaigns.

PPC is basically when certain sites, particularly search engines like Google and social sites like Facebook, allow people to buy listing space which appears next to certain non-paid results. The sites are simply selling real estate on their pages for advertising.

PPC Advertising Basics: Bids, Quality Scores and Landing Pages

Pay Per Click Advertising

PPC advertising is a fairly simple concept at a high level. Basically, companies pay for ads on a 3rd party site, but only when those ads are clicked. The amount paid per ad is set up on an auction system; so basically you set bid prices you’re willing to spend per ad click, and if you’re the highest bidder, your ad gets displayed.

There’s a little more to PPC than bids. The other main component is what’s called a quality score. Basically, a quality score is determined based on the relationship between keywords, ad text, and landing page text. If your keywords match the ad text, which in turn strongly relates to the text on your landing page, then your ad will have a high quality score.

A landing page is simply the page that your ad links to. Landing pages should be highly relevant to your ads, and the keywords in each ad should appear on the landing page. It’s important to be a bit technical here with the number of keywords, and the number of total words on these landing pages. More on this later.

Proceed with Caution: Don’t Overspend on PPC Campaigns

As great as PPC campaigns can be, businesses should proceed with caution. This caution is needed because PPC can become very expensive, and bring in little to no new business if done improperly. Setting up an effective PPC campaign takes time, effort, and knowledge.

In order to avoid overspending on PPC campaigns, do keyword research. Keyword research will tell you how much traffic a given keyword will likely generate. Here’s where you’ll need to get a bit technical. Take your top 3-4 keywords (those most directly related to your product or service, and with the highest potential search traffic) and write ads based on each keyword. Make sure that each keyword appears 3-4 times in the body of your landing page.

For search engines to consider your content of good quality, your landing pages should be between 500-800 words in length. Your keywords should appear 1 time per 100 words. This ratio is important because you need good keyword density, but it’s also very important not to overstuff your content with them. Using the above information should give you high quality landing pages, that will perform well.

Negative keywords are also important. Negative keywords are basically those keywords you don’t want your ads displaying for. These are very important when cutting down on wasted ad spend. Some examples are educational materials, job seekers or free/low cost, etc. Obviously if your products/services are related to these topics these aren’t going to work for you.

Stay tuned to this pay per click advertising series. Our next topic will be on Google AdWords!

A Brief Survey of Online Advertising

As the internet marketplace has exploded in popularity and revenue, businesses are gradually moving more and more of their marketing and advertising budgets into online marketing. To effectively use that money, business owners need to understand advertising on the internet – what it is, what it isn’t, what it can and can’t do, and especially what forms of advertising are most effective for reaching their target audience.

We can subdivide online advertising into many particular categories – search engine optimization (SEO), search engine marketing (SEM), email marketing, local online marketing, banner ads, social media optimization (SMO), online video marketing, pay per clicks ads (PPC) like Google Adwords, and others. So here is a brief touch on many of the different marketing types available for your business to attract customers online:

Online Marketing Categories

Online Advertising Overview

– we’ve already looked at the basics of SEO in two articles here on our blog (here and here)

– email marketing is a great online marketing method, with tons of research showing effectiveness, and many resources showing how to best use email marketing in your industry. We plan to do an article on this in the near future, but until then, a good resource to get started with is this Search Engine Watch article.

– local online advertising is more important than ever before because of people using their mobile devices for search, and the up and coming semantic web. A good article on this can be found at Search Engine Land here.

– banner ads, though considered by many to be fading in effectiveness, can still be used successfully by many businesses. A good resource to get started thinking about them is this Resource Nation article.

– SMO, social media optimization, is a great way to advertise online, and falls outside of the ‘norms’ that most companies focus on, so it has even more potential as a largely untapped resource. SMO will help get traffic to your website, but you have to be sure you have good landing pages ready to make the conversion, turning your ads into dollars. We’ll be looking at this more in depth in another article, but here’s a good place to begin getting your head around SMO in this Social Media Today article.

– Online Video Marketing is a great way to boost traffic for one simple reason: people love videos! Figure out a way to use video in your marketing campaigns, and you’ll immediately have the upper hand on many of your competitors. This Social Media Examiner article gives great advice for using online video marketing.

Pay Per Click

And finally, pay per click (PPC) advertising. PPC is an outstanding way of bringing in clients and customers for your business. PPC is scalable, allowing you to spend just as much money as you can afford to spend. You simply set up your ads, set your budgets, and let the software handle the rest. Then, as revenue grows, you can increase both your budget and your business.

We’ll be discussing PPC more in depth in our next post, so stay tuned!

Positioning Your Business to Take Advantage of the Semantic Web

As we saw in our last blog post, the internet is moving quickly to personalize data for the end user with the shift toward semantic search. With any new feature, businesses want to position themselves to make good use of technology, and this is no different. Taking advantage of the semantic web for your business takes a lot of effort, but as our examples last time showed, that work pays off with big dividends at the end of the business day.

Businesses with little to no web presence can still show up in semantic search, but to really compete with other businesses in your industry, you need a strong web presence that is enhanced with optimization specifically geared toward semantic search. Things as simple as local listings and online reviews can boost your showing in semantic search – these things let Google know who you are, which helps them match you to an individual’s needs or wants.

 

Building Relationships

The Semantic Web is Personal
The Semantic Web is Personal

A company’s reputation, trust, and authority are all crucial to performing well in the semantic web. Companies can build these things using something like Google Authorship, which is designed specifically to connect a person with their content, thereby helping establish reputation, trust, and authority. Companies should also focus on producing quality content that is interesting, helpful, and sharable with others. This type of content is valuable, because it allows others to see the expertise and knowledge that your company brings to the proverbial table. Content like this will get people to naturally interact with it, which will drive online traffic to your business, which also helps build your authority and reputation as a business.

With the semantic web now in play, social signals have never been more important to your business being found online. Since the semantic web is personalized, the way that people interact with your social sites (shares, comments, likes, etc) will then go on to potentially influence the type of semantic search results that their other social friends might receive. If my friends are commenting on a particular restaurant and I then go to search for a place to eat, there’s a good chance this restaurant will show up in my search, since my friends have established it as a place they also enjoy going to eat.

 

Getting Personal Again

Because of various forms of communication – web, email, cell phones – much of human communication has been de-personalized over the last 10+ years. Semantic search is bringing personalization back. With this crashing return of the personal, businesses now need to be a trusted face in the mass of other faces so that people will recognize and choose them time after time. The local business owner has a distinct advantage already, since his relationship with his customers is personal by nature. He can then carry over this relationship and simply be himself online, bringing reality into the semantic web. Small businesses also have an advantage right now, since they are typically more adaptable and can change more easily to embrace this new focus in their online marketing.

Tying it all together

There are real ways that companies can now position themselves to take advantage of all that the semantic web is now offering them and the people they serve – but this also requires a bit of change in tactics for many companies. Areas are of increasing importance that perhaps have not had much focus for many businesses lately – online reviews, Google Authorship, and a strong social presence – these things are now not only nice additions to SEO, but vital to semantic search success. Helpful, valuable, and sharable content will also continue to be important – so if content writing isn’t something your business can do well on its own, there are many professional content writers available who can help you take better advantage of the semantic web.

 

The Semantic Web and Semantic Search

Semantic Web and Semantic Search are both terms which are getting a lot of attention in the online world, and particularly in advertising. At their essence, both of these terms refer to the notion of an individual’s online experience being tailored, or personalized, particularly for them. The web is moving from being a place of generic information to a place of answers, where who you are plays a central role.

Semantic Search is Personalized Search

The Semantic Web and Semantic Search

So, Semantic Search is a personalized form of search – semantic search tries to understand exactly the information you’re looking for so that the search can answer your question. This differs from the traditional search operations of the past, which primarily sought to match your keywords with keywords in web content, thereby giving you a list of sites that you might be interested in. Everyone who typed in the same keywords would see the same results in this older search model. Semantic Search is now providing us with meaningful, personalized results that have the goal of actually answering the questions we ask. The author of Google Semantic Search, David Amerland, says of the semantic web, “It marks the transition into a new phase of the Web, where we stop searching and start finding.” (http://www.forbes.com/sites/netapp/2013/07/23/semantic-web-big-data/)

What does this semantic search actually look like in practice? Let’s say a person searches: “What’s the best Sushi restaurant in New York?” A semantic result to this question would take into account information about what the searcher’s friends consider to be the best Sushi restaurant, what the best reviews are saying, and what the critics have said. The result would be tailored for the searcher. The results may not contain the keyword, “best Sushi restaurant in New York,” but given Google’s understanding of the intent behind the search, the answers given would better answer the question asked. Depending on other factors like the time of day and the searcher’s exact location, the results may change from information about Sushi restaurants to perhaps reservation numbers for places close by.

Understanding the Semantic Web

Because of factors like those we saw in the example above, it’s very important for business to understand the semantic web, how it functions, and what their place is in it. Any business can show up in these searches, regardless of whether they have a website, how old they are, or if they are ready to be seen by everyone. Even with very little or no online presence, the semantic web can drive new customers to any business. The data on every business is constantly growing, so one big thing businesses can all do to ensure best results in the semantic web is making sure the information about them online is current and accurate.

The web is becoming increasingly personalized every day – by understanding the semantic web, businesses will ensure they are positioned to make the most out of this development cycle. However, understanding is only half the battle. To really engage the semantic web, businesses need to know how they can take advantage of the semantic web.

Check out our next post! We outline exactly how businesses can take advantage of all that the semantic web has to offer.

An Introduction to Basic SEO Part 2

Extending your SEO

Many websites use WordPress, and if your company is we recommend installing the WordPress SEO by Yoast plugin. This plugin does an outstanding job helping you remember all the key points of SEO by giving you detailed alerts and an overall page SEO rating for each page. For example another key component to successful SEO are links both outbound and internal. The Yoast plugin will remind you to add links to your content if you’ve forgotten. Links help improve the overall quality of your content by lending credibility, and helping readers know where to find further information on the subject at hand. Google is very open about its commitment to ranking high quality content, and when your company provides it your content will rank better.

Fundamentals of SEO Part 2

Another reminder that the SEO plugin will give you is to include images in your content. Images provide visual breaks for your reader making your content more readable. There are also more opportunities for your keyword placement in the alt, title and description. Google also provides image search where your images will be indexed. Google image search provides another channel for search traffic to your site.

The Plugin will also remind you to fill out your meta description, and will provide a text entry box for you to do so. Here is yet another opportunity to use your keyword, and supportive keywords. Where possible place your keyword as early in the meta description as possible. If you’re considering meta keywords don’t. Given the amount of abuse this property saw early on search engines ignore them, and so should you.

Social and Google Authorship: The Basics Plus

Google uses over 200 factors when considering how to rank content, and 1 of them is social signals. We don’t know exactly what these social signals are, but there is evidence to suggest that comments, +1s and reshares of your content on Google+ are seen as positive social signals which will improve overall ranking. Also keep in mind that YouTube is social, and comments on your videos are seen as positive social signals as well. For local SEO reviews are very important, and highly weighted by Google.

Google has an Authorship program where authors are officially connected with the content they produce through a Google+ profile. There is a lot of debate over whether Google is actively ranking content produced by high authority authors, but Google has openly said that this is not the case. Google’s John Mueller confirmed that Authorship is not a ranking signal in this Webmaster Central video from late September 2013.

There are a lot of indications that Google would like to become better at understanding authority, and then begin to rank content accordingly. Google’s Matt Cutts has stated that Google is getting better at understanding authority, and will continue to do so. However there are current benefits to authorship. For one you are future proofing your search rankings, and building an Authorship history on which to stake your authority reputation. For another, and more immediate benefit, your search results will appear with your image next to them. Studies have proven that links with images next to them receive more clicks than those without.

In conclusion the best SEO advice given by the experts time and time again is to produce high quality content. We wrote a blog post, Content Marketing for Small Business, on using high quality consistent content to drive traffic, and increase search rankings. Google has made it clear in its Webmaster Tools Ranking article, “In general, webmasters can improve the rank of their sites by creating high-quality sites that users will want to use and share.” Put your users experience first, and your SEO will be on the right track.

An Introduction to Basic SEO Part 1

Basic SEO
Given the major changes we’ve recently seen Google take with it’s upgrade to Hummingbird (see this article for a more complete description of Hummingbird), we thought it wise not to forget the basics of search engine optimization (SEO). Many have said that because of Hummingbird and the semantic web, that SEO is dead. However, given the fact that Hummingbird has been in effect for well over a month, and we’re not seeing any major ranking changes occurring, traditional SEO is not dead.

Why should businesses care about SEO?

Search engines can drive a lot of valuable traffic to your website. If your company is monetizing with paid advertising, search engine traffic tends to be more likely to click ads. For companies monetizing by selling goods and services, search engine traffic is highly qualified. This means that the people who find your website through search engines are arriving already wanting to see what you’re offering.

Foundations of SEO

Foundations of SEO
Keywords and keyword research are one of the fundamental foundations of SEO. A keyword is the word or phrase entered into a search engine, and is where search begins. When writing content, determine which keywords you are intending to target. Start by doing some research into which keywords are actually being searched. Google offers a free tool called the Keyword Planner, which allows companies to perform very targeted keyword research. See this post for a short tutorial on using the Keyword Planner.

Once you’ve chosen your keywords, and done your research, it’s time to incorporate them into your content naturally. Be careful not to overuse keywords. A good rule of thumb is to use 1 keyword for every 100 words of content you have. Also use synonyms and supportive, also called secondary, keywords. Here is a list of the key places you should include your keyword:

-Post Title
-Post Permalink
-Alt text for images
-In your post content (about 1 in 100 words of content)
-In Sub-headings

Choose a main focus keyword for your content. This focus keyword is generally different than the focus keyword of your homepage. A lot of search traffic will be coming directly to your content pages, and not to your homepage, so make sure to target each content page to a specific set of unique keywords. The title of your content is considered a very important element to SEO, and should contain your keyword as close to the beginning as possible.

Where to Go From Here

By following the above guidelines you will position your content well for high ranking in Google search. There is no magic to this process just simple, actionable steps. However simply following the above steps won’t get you to page 1 of the search results. That kind of ranking takes dedication, and a willingness to work very hard. Your content will have to be outstanding, and you will have to produce it consistently.

Stay tuned for the second installment of this two part basic SEO series in our next blog post!

Native Advertising for Inbound Marketing

Native Advertising

There are so many new buzzwords in business and advertising – content marketing, SMO, inbound marketing, B2C – and today we’ll take a look at another of the quickly rising stars in advertising : Native Advertising. This is a particular approach that we have used here at Think Webstore since the beginning, and now it is apparently catching on in the larger advertising world.

What Is Native Advertising

The principle behind Native Advertising is actually quite simple – write a story about your industry or product (or your client’s industry), and use this story not only to inform the public, but also to advertise your particular product or services. The term ‘Native Advertising’ signifies that these ads seem like part of the usual content of the publication, hence native, but they also work as subtle yet effective ads for business. These stories can certainly be used online, but often are most effective in actual publications, in magazines or newspapers. Native Advertising is catching on nationally, but we have found that it is particularly useful on a local level.

What Native Advertising is Not

There are a few distinctions to make when thinking of Native Advertising – it’s not exactly the same thing as Inbound Marketing, and it’s definitely not Advertorial. Inbound Marketing has the main purpose of driving the potential client to contact with the business, whether through website, phone calls, etc. While all advertising has that as a general goal, the finer point of Native Advertising is the attempt to connect with potential consumers by providing them with true and useful information in the context of a publication that they know and trust; to become an expert for your reader.

Any articles written for such publications not only have to be helpful, but they also have to pass editorial muster to make it into print – the articles have to be real. Native Advertising is also not Advertorial writing. Advertorials are thinly veiled ads that purport to be articles – these types of “articles” would never be published in the types of quality places that businesses would want Native Advertising to appear.

How It’s Done

Example of Native Advertising
Example of Native Advertising

The success of Native Advertising lies wholly in the article you write. There are some ‘rules’ that we follow here at Think Webstore to help ensure that our articles work for our clients:

1) The article must be true. Native Advertising ties into a company’s content marketing here – you must provide your audience with information that is both true and valuable. This gives people a reason to read your article, and to share it with others. An article that’s not true and valuable will fail every single time.

2) The article must tell a story. People need a story, something to give shape to the article. Popular storylines include things like ‘David vs Goliath,’ the little guy taking on the big guy and winning, or if you are operating locally, then the ‘local success’ story is always a twist that works.

3) The article must then subtly incorporate the company for which it is being written. This can typically take the form of an ‘expert quote;’ the company (or company rep) is quoted within the context of the article as an expert on the topic. Immediately this gives credibility, and as people read the article, they have an expert at hand to go to. This is one of the reasons that Native Advertising works particularly well on a local level.

Now It’s Your Turn

Not everyone is equipped to do their own Native Advertising, but it is an approach that works for just about any business in just about any industry. Perhaps you have someone in the office who can give article writing a shot? Let them do a bit of research, and see what they come up with. But be very careful – a bad article can do much more damage than good! There are also companies out there who specialize in exactly this type of advertising, and your best bet (for most companies) is to find someone to help you strategize and carry out some Native Advertising for your business.

Native Advertising is like getting an advertisement in front of a potential consumer, and having that consumer read all about you, and they don’t even realize that ‘advertising’ has just happened! You become their go-to expert in your field, and there’s no greater achievement than becoming the expert for your public. In our over-saturated media culture, there’s no better way to get yourself in front of potential customers.

Google Hummingbird for Business

Google Hummingbird

What does Google Hummingbird mean for business? Google Hummingbird is the most significant upgrade to Google search in over a decade. This is not your typical Panda or Penguin update to the already existing algorithm. Rather Hummingbird is a complete overhaul, and actually replaces Google’s previous algorithm.

Google Hummingbird is based on the idea of semantic search. Previously search relied only on keyword match, which would bring up webpages containing the keywords in your search query. With the Hummingbird upgrade, Google has gone from strings to things. That is, your search queries aren’t treated only as a group of keywords, but rather Google attempts to understand the meaning of your query. Hummingbird is trying to answer questions and not simply match keywords with documents.

Google Hummingbird for Business

So what does the Google Hummingbird upgrade mean for business? Actually, according to Google, Hummingbird has been in effect for about a month now. Although it was officially announced on September 26th, 2013 in conjunction with Google’s 15th Birthday. Most businesses have been engaging in the recommended best practice of producing helpful high quality content, and for these businesses Hummingbird will have a mostly neutral effect on traffic.

Google Hummingbird, because of it’s semantic nature, presents businesses with the opportunity to display expertise or authority in a particular field. This kind of expertise is what Google is positioning itself to understand with semantic upgrades like Hummingbird. Expert content will perform better, that is gain better exposure, than content with low expertise. Part of this is because highly authoritative content will perform better in the social web which is an integral aspect to the semantic web.

As part of Google’s move toward the semantic web they have removed access to keyword data. This is a signal to businesses that keywords are taking a back seat, and this provides opportunity to businesses. Using Google Hummingbird for business, companies will have to become more involved on social media to find out what their customers are interested in. Building trust between businesses and potential customers becomes key to Online success.

How Different is Google Hummingbird

Google Hummingbird for Business

Because of the significance of this upgrade, many SEOs are asking just how different is Google Hummingbird? This upgrade is certainly different, but Google has not thrown the baby out with the bathwater completely. There are still significant similarities between this upgrade, and the previous Google search algorithm.

Page Rank (PR) is still a major factor Google takes into account when ranking content. That is the number of authoritative links to a particular site will continue to be a big part of why a website ranks well. The more authoritative links you have to your website, the better chance your content will have of ranking. Now, however, Google is taking into account all of the words in your search query, and not only paying attention to the keywords.

Google has given some specific examples of how search results look different now after the Hummingbird upgrade. For example, a search for “acid reflux prescription” used to return a list of drugs, but now you’ll see informational results. Another example given is that previously a search for “pizza hut calories per slice” would return results from third party sites. With Hummingbird, Google is smart enough to know that Pizza Hut will have the most authoritative information, and will show you results from that website.

Google Hummingbird for Business: Where Does it Leave Us?

Given that the Hummingbird upgrade has been active for about a month now you’ll likely know already if your business has seen any negative effects. Generally speaking, most websites with good practices will continue to rank as they always have. Google continues to give the same guidance for ranking well that is to produce high quality helpful content, and provide a great user experience. You can find more information here on Google’s search blog.

Google Hummingbird Semantic Search

This video will help you better understand the relationship between your business and Hummingbird, which is semantic search. Semantic search must be understood as an integral part of business, and no longer can search engine optimization simply be outsourced.

Building an Online reputation, building trust and authority are at the heart of semantic search. For your business to succeed with the new Hummingbird upgrade it will have to build this reputation as well as trust and authority.

Google Hangouts for Business

Google Hangouts for Business

With the variety of tech options exploding around us, businesses have an increasingly amazing array of ways in which to communicate with both their consumers, as well as other businesses and Google Hangouts for business tops the list of options. Two of the newer modes of tech communications are Google Hangouts and Hangouts on Air (HOA).

A Google Hangout allows people separated by distance to actually gather together in an online video chat. The Hangouts are designed for direct communication between different parties, and are not actually broadcast live over the internet. But, HOAs can be recorded and later posted online for other interested people to view.

Google Hangouts for Business Features

There are many useful features of HOAs, and we’ll cover some of the most important ones here. The video conferencing can accommodate up to 15 total people from anywhere in the world. Gathering that fill of 15 can be done either through private invitations or a public option. A nice feature is that you can join the hangout via an Android or Apple phone (though you can’t start one from a phone, yet). Once you have your gathering, the HOA allows you to use multiple cameras per person, upload documents to share with others in the hangouts, do screen shares, watch YouTube videos, and even use text chat among the HOA members.

Google Hangouts for business

Your HOA also provides you with a great SEO opportunity. You can title your video (keyword pickup), increase follower count on G+ as people watch and interact with your video, and the comments left during a live HOA are seen as social signals by Google, thereby increasing the chance that your video will rank highly in search. You can also write additional content to accompany your video, which adds to the total SEO value of the event.

Videos can now be filmed in full HD, and you can drop your videos onto YouTube for even greater exposure, especially through views. People are not so much looking for a polished video coming out of an HOA, rather they are looking for good quality content. Content becomes the key, and if your content is solid, then your HOA becomes a great asset for your company and a great resource for your customers. At the end of the day, any attention your HOA video receives can be used to your benefit – especially to drive people to your social channels, and ultimately to your company website.

Hangouts for Business Uses

In addition to the general “boosting of SEO,” Google Hangouts can be used for many practical purposes. Since you are able to gather many people on the live video chats, Hangouts are great for business meetings and even light consulting work. You can connect with other businesses and even clients who are anywhere in the world, and since you’re actually able to see and talk in real time, the meetings still leave you with the sense of having actually met and interacted in person. You can also record educational webinars, and even focus on a bit of self-promotion by holding press conferences. People typically enjoy having a video to watch (over just a large block of text), so recorded Hangouts and HOAs are great at attracting users to your website, and perfect for relaying important and relevant information to them.

No matter what your initial purpose may be, it’s worth your time to experiment with this great new technology from Google. Choose a purpose or two, record a few HOAs, and test out how they work in your specific industry and with your particular audience. If you have other specific questions, there are many articles out there to help you craft and use Google Hangouts to your greatest benefit. The technology is there – smart business is taking advantage now, isn’t it time your business does the same?!

Content Marketing for Small Business

“Content Marketing” has recently become a major focus for companies working to most effectively use online marketing for their business. The first question is the most obvious: what is meant by the phrase ‘content marketing’? Basically, this means that you use your online content not simply to convey information to your reader, but you also shape and mold this content to make it a major factor in the marketing of your goods or services – and a major part of what content marketers are after are more prominent rankings in Google.

There are some simple rules and suggestions that we can follow to help our content work most effectively for our businesses.

The Content Marketing Quality Factor

Content Marketing

Quality content is needed for several related reasons. High quality content is helpful to your reader, which means that they will spend the time it takes to actually read and understand what you’ve written. Having readers stay on your site to read your content also reduces your bounce rate, which is good for page rank in Google.

Quality content is not something that you can just throw together at a moment’s notice. The quality comes from deep research, wide expertise, and is presented in a way which is both authoritative and instructional. If any of the pieces are missing, the quality value of the content, even if very high, begins to be reduced.

The Quantity Factor

New content is regularly needed to continue helping search rankings. Google has a “freshness bias” within their search algorithm, which simply means that new content tends to rank well. If you are constantly putting out new, quality content for your business, then you’ll be doing a great deal of content marketing correctly just in that.

User Experience

We all want our readers to have positive experiences when interacting with our material. This serves both to help develop continuing relationships with consumers of our materials, and Google also positively weights sites and pages that seem to provide users a good experience.

Making Content Work for You

Once you have quality content ready to share with the world, now it’s time to make sure that content works to its maximum potential. Do good keyword research, know the keywords that people are searching for, and make sure to pepper your content with these specific keywords. Try not to only mention important keywords, but make sure that your content gives people answers and information about those topics; if you fail to do this, people will begin ignoring your material as essentially useless.

Time

Making content marketing work for you and your business requires determination and dedication. Throwing out a bit of sloppy material a few times a year will do nothing positive for your marketing efforts. Rather, you need to be consistent in putting out quality material, and following the guidelines above to make sure your content works for you. An editorial calendar can help you stay on target, and spreading out the writing among several good writers can also help keep you on goal.

Content writing is work; there are many people out there who do nothing other than write this type of content marketing material. But you know your business and your industry – so who better to put together content than the experts!

As we’ve seen, all of the pieces come together in content marketing. If you create quality content then that is good for your reader; what is good for the reader then becomes good for you again; and all of this interaction is good for marketing, especially rankings in the dominate search of our day, Google.

Go – create good content!

New Blogging Campaign for Local Business

It’s time for Think Webstore to start blogging! We have touted the benefits of blogging for your business, some of our own employees run very nice blogs, and now we’ll begin our own ‘blogging campaign.’ These new, twice weekly postings will (we hope) have three effects:

Blogging for Results

Business Blogging Campaign

1 – we’ll make use of blogging, as do many, for Search Engine Optimization/Social Media Optimization (SEO/SMO), just like we suggest others do.

2 – to provide a small study on the effect of regular blogging for traffic to the website of a local business.

3 – the more important point for most of our readers, we’ll begin sharing from the wealth of information that we have gathered from years of our own experience, research, and individual specializations.

Our Approach

To track the success of this campaign, we’ll be gathering some basic metrics up front, and watching these metrics in the coming months. Here’s what we’ll be tracking:

  • Website Traffic Increase (overall traffic)
  • Search Traffic Increase
  • Referral Traffic Increase
  • Direct Traffic Increase

This is something of an experiment to see if a local, small business can increase website traffic by blogging twice a week. There have been a couple recent studies of a similar nature, but these took a more radical approach.

Blogging Campaign

The first of these studies consisted of writing 50 posts in 25 days, so not twice a week, but twice a day. The second study, predicated on the first, decided to up the game even further by posting 150 times in 50 days. That’s a staggering 3 posts per day.

We decided to take a less radical approach, one that we think most small businesses can manage with a little organization, and some persistent work. Our 2 post per week goal will be supported by two writers, and an editorial calendar. Obviously we’re not expecting to see the dramatic traffic increases seen in these other two studies, but we would like to provide a base metric for others wishing to understand the effect consistent content production can have on traffic.

Topics

Some of our posts will be one-offs, like this one, and others will grow to be parts of series on various subjects that might interest our readers. We plan to look at topics from Content Marketing to Branding, Social to SEO, and Responsive Design to Business Strategy. We offer quite an array of services here at Think Webstore, so our topic choices promise to be varied and interesting.

Please feel free to leave us comments on Facebook or Google+. Especially valuable would be this – what topics would YOU like to see us blog on?

See you with another post on Tuesday – Topic 1: Content Marketing.

Christie Farese Launches New Site

 

Christie Farese launches her new website, designed by Think Webstore. Christie’s work has been featured in several art exhibitions, including shows at Mistletoe Marketplace, Twenty-Nine 06 Studios, Madison Station School of the Arts, and New Stage Theater. A Mississippi native, Christie resides in the Madison area with her husband and two daughters. Go check her site out at www.christiefarese.com!

Remedy True Health Launches New Site

 

Remedy True Health launches their new website, designed by Think Webstore. Remedy is a Mississippi-based family of medical practices dedicated to the true health of their patients. They offer an entire suite of leading-edge services to help people just like you feel better about the way they look — and just plain feel better.. They are located in Ridgeland, MS. Go check their site out at www.remedytruehealth.com!

SDT Launches New Site

 

SDT launches their new website, designed by Think Webstore. SDT is one of North America’s leading telecommunications infrastructure services firms. Their services include network planning, design, development, installation, test, turn-up and maintenance for both wireline and wireless carriers. They are located in Brookhaven, MS. Go check their site out at www.sdt-1.com!

Louisville Litigators Launch New Site

 

Louisville Litigators launch their new website, designed by Think Webstore. Louisville Litigators have a proven track record in handling personal injury and wrongful death cases, and also provide highly professional representation in the areas of legal malpractice and long-term disability. They are located in Louisville, KY. Go check their site out at www.louisvillelitigator.com!

The Policy Center Launches New Website

The Policy Center launches their new website, designed by Think Webstore. The Policy Center is a leader in providing quality protection for individuals, families and businesses throughout Mississippi. Providing superior customer service and low rates, along with their ability to understand their customer’s coverage needs, drives the success of their agency. They are located in Jackson and Pearl, MS. Go check their site out at www.tpcins.com!

Agency became million dollar company in 2012

As published in the Madison County Journal 2/6/2013

Ridgeland-based marketing company Think Webstore became a million dollar company at the end of 2012, less than five years since the doors first opened in 2008.

Continue reading “Agency became million dollar company in 2012”

Children’s Medical Group Launches New Website

Children’s Medical Group in Jackson, Mississippi launches their new website, designed by Think Webstore. CMG is committed to offering comprehensive pediatric care from birth to age 18 years through regular check-ups and same day sick appointments. They have offices in Jackson, Clinton, and Madison, MS. Go check their site out at www.childrensmedicalgroup.net!

Griffin Aims Higher


Read this article in it’s original format.

Click to Download PDF

 

Griffin’s Taekwondo program targets character, higher grades, and self esteem

Meet Jason Griffin. A 7th degree blackbelt (Senior Master) in Tae Kwon Do, an active member in his church community at Broadmoor Baptist Church in Madison, and a husband and father of three children. If you ask Griffin “What is your main mission in life?,” he will tell you teaching and leading by example, whether it is at home, in his academy, at church or in the community. Jason Griffin’s Tae Kwon Do studio is an icon on the corner of I-55 and County Line Road. Many have driven by in wonder at the two story figures of kids high kicking in their uniforms, wondering what exactly goes on inside. If you ask Griffin “What is your main mission in life?,” he will tell you teaching and leading by example.

 

 

Leadership

Griffin is a natural teacher and leader. He has turned his passion for teaching and leadership into a career through programs that, in addition to martial arts, teach and foster fundamentals of character development, respect, stamina, and self esteem. In fact, every student goes through a curriculum, which, for kids, includes a “Character Development Training Journal” where students are responsible for maintaining progress in character development skills and in academics. Griffin feels that it is important for the students to learn life skills that transfer outside of the four walls of the academy. Every student does 10 acts of kindness per training cycle, and the academy has logged over 100,000 random acts of kindness in the Jackson area! Griffin explains, “Parents are always the leaders. We are the support. We offer a positive environment where kids can see their efforts paying off.” Griffin’s goal is to help students embody a healthy lifestyle — physically, mentally, and spiritually.

Tae Kwon Do + Rock Climbing + Gymnastics

Griffin is forging his dreams into reality. Griffin has turned his 12,000 square foot complex into a destination featuring a dedicated indoor rock climbing studio with fully inverted climbs, a tumb ling room with a fully spring formed gymnastics floor for tumbling classes, and of course, one of the largest martial arts floor spaces in the state. Griffin now offers a party room so kids can take advantage of healthy lifestyle parties full of adventure and exercise. Principles are the core of all of his programs.

Taekwondo Training

As a franchised member of Tiger Rock Martial Arts, Griffin started and has grown a premier martial arts program right here in Madison County. He has been training in Tae Kwon Do for 26 years and teaching for 24 years. The school, which has more than 20 certified instructors, offers over forty classes per week in order to provide flexible class times for busy lifestyles. Students have the advantage of more than one instructor to teach them and a well rounded curriculum. “We’re not just breaking boards. We are building confidence and life skills.”

Founding Principles

Griffin’s says principles are the core of all of his programs. He pushes his students to be strong individuals who find strength in being part of a team. Griffin explains, “There are good consequences to good behavior and working towards goals as individuals and as a group. A well rounded, strong student is a healthy student. We want all of our students to be prepared day in and day out, in class and in life.”

Jason Griffin’s Tiger Rock Tae Kwon Do Academy offers eight week curriculum cycles backed by a nationally accredited program and offers classes six days a week. For more information on martial arts class times, indoor climbing, tumbling and gymnastics, or adventure birthday parties, visit www.griffinstkd.com or call 601-977-9000.

 

Bryan Carter is an author, a member of thinkWRITE Guild, and a contributing writer for County Connections.

DCS, Inc. in Ridgeland, Mississippi Launches New Website

DCS, Inc. in Ridgeland, Mississippi Launches New Website designed by Think Webstore. Whether your need is for general contracting, pre-construction services or design/build, DCS has the commitment and expertise to serve your needs for a mutually beneficial relationship. They are located in Ridgeland, MS. Go check their site out at www.dcscorp.net!

Connect With Your Customers

Many advertisers make basic mistakes.  Make sure to get your message and your presentation right, or suffer the consequences.

Whenever you advertise as a business you have the opportunity to make a real connection with your customers.  The most powerful connection you can make is through a meaningful message.

There is a tendency in advertising to go for exceptionally clever ways to present company messages.  Unfortunately the focus often become the “clever,” not the message.

Continue reading “Connect With Your Customers”

Customer Loyalty begins with Trust.
Consistency is the Key.

Customers that trust you with their business are the best customers to work with, because they allow you to do what you do best!

Have you ever wondered how some businesses just seem to have their act together? Have you ever felt confidence in a business more quickly than anticipated? Have you ever felt your confidence and trust in a business fade, perhaps without a coherent reason? The causal function of any of these circumstances can often be explained by consistency.

Continue reading “Customer Loyalty begins with Trust.
Consistency is the Key.”

Be Known for Something

Is Your Business a “Go To” Place for Something? Just one thing? You should be. This and Two Other Golden Rules to Do Business By.

Bryan Carter, "be known for something."
Bryan Carter, “be known for something.”
One of the keys to business success, start-up and otherwise, is to be known for something, just one, single something. It allows you to specialize rather than be simply categorized.
Continue reading “Be Known for Something”

Think Webstore launches Maison Weiss Facebook Web Presence!

Facebook Design for Maison Wiess  - Jackson and Oxford Mississippi

Maison Weiss (Jackson, MS), a Jackson, Mississippi icon for its generations of designer fashions, launches its new Facebook web property, www.facebook.com/maisonweiss. Facebook (FBML) pages allow businesses to create websites within Facebook and actually engage their audiences. Owner Ken Szilasi is proud to announce this launch in unison with new website and Twitter online presences. See a list of thinkwebstore.com websites at www.thinkwebstore.com/websites.

Think Webstore launches Maison Weiss Website!

Website Design for Maison Wiess  - Jackson and Oxford Mississippi

Maison Weiss (Jackson, MS), a Jackson, Mississippi icon for it’s generations of designer fashions, launches it’s new website design, www.maisonweiss.com. Owner Ken Szilasi is proud to announce this launch in unison with new Facebook and Twitter online presences. See a list of thinkwebstore.com websites at www.thinkwebstore.com/websites.

Get the Message Out!!

Are You Doing Everything You Can To Communicate With Your Customers?

Today’s landscape of communication options can be overwhelming for any sized business, let alone small and mid-sized businesses that already feel crunched when it comes to time and resources for self promotion. However, the plethora of options has also come with advances in the technology that can be used to manage those communications.

Continue reading “Get the Message Out!!”

Think Webstore launches Ichiban Buffet and Hibachi Grill and Sushi Bar!

Ichiban Dining (Flowood, MS), known in the Jackson, Mississippi area for their first class Chinese buffet and Sushi and Hibachi Grill, launches three new websites!

>> Ichiban Buffet (www.ichibanbuffetms.com)
Website Design for  Ichiban Buffet - Flowood Mississippi
>> Ichiban Sushi and Hibachi Grill (www.ichibangrillms.com)
Website Design for  Ichiban Hibachi and Sushi - Flowood Mississippi
>> Ichiban Dining (www.ichibandining.com)

Website Design for  Ichiban Dining  - Flowood Mississippi

The new websites feature menus and other restaurant information in unique, translucent website designs. See a list of thinkwebstore.com websites at www.thinkwebstore.com/websites.

Digital Makeover Give your Company the Gift of Business

How does your website stand up against your competition’s?

Does it play well with your social marketing sites?

A website can just sit there like a dusty can on a shelf. Or, it can be a vivid expression of what you want your business to be and how you want it to compete with others. More and more small to mid-sized companies are realizing that how they express themselves online is crucial to how well they perform in today’s economy. Increasingly today’s messaging isn’t about shouting louder, it’s about speaking smarter. This means targeting the message and the medium to the right audience. Online, you can.

Continue reading “Digital Makeover Give your Company the Gift of Business”

Think Webstore launches Dave’s Mobile Carwash!

Dave’s Mobile Car Wash (Ridgeland, MS) launches it’s new custom website design, www.davesmobilecarwash.com. Dave’s Mobile Car Wash has been providing on site service for over 15 years to Madison, Rankin and Hinds counties. See a list of thinkwebstore.com websites at www.thinkwebstore.com/website-design-development/.

Carter Executes Detailed Plan Perfectly

by Martin Willoughby
Originally Published August 9,2010 in the Mississippi Business Journal
>>Download PDF Scan of Article with Pics

Marketing is a very common business concept, but one that I find is interpreted and applied very differently by business people. Marketing is often seen as a luxury, and not a necessity, so it is often first on the chopping block during budget cuts. Hundreds, if not thousands, of marketing books are published each year trying to influence the way business leaders plan and execute their marketing strategies. Over the years, Al Ries, Jack Trout, Robert Cialdini and Seth Godin are a few of the authors and consultants that have risen above the pack to make a major impact on the way we think about marketing. For most entrepreneurs who don’t have a direct background in marketing, sorting through the various theories of marketing can be a difficult thing. Part of the confusion lies in how we think about advertising, public relations, sales, and marketing.

Bryan Carter at thinkwebstore.comI recently spoke with Bryan Carter, founder of Think Webstore, to get his thoughts on how entrepreneurs should approach their marketing strategies. Carter has a very interesting background in design, technology, psychology, and business. His experiences include being a national consultant and speaker, authoring journal and industry articles, working for a large advertising agency, and developing award winning multimedia learning tools. In 2007, he opened Think Webstore with a clear purpose in mind — to offer a “one-stop shop” for businesses and their marketing needs. The services offered include marketing strategy, website design and hosting, search engine optimization and marketing, e-mail marketing and advertising services for small and mid-sized businesses. Part of what makes Carter’s business model different is that he provides these services from a retail location versus a traditional office environment. Carter’s success is no accident. He knew his target market and designed a whole business around meeting the needs of that underserved market. Carter leveraged his experience and expertise in planning out the entire business concept in great detail and now has executed that plan diligently.

Many service professionals suffer from the “cobbler who has no shoes” problem, but Carter has certainly avoided that and done an excellent job of marketing his own business. Even though the economy tanked soon after it opened, Think Webstore is ahead of its goals, and Carter anticipates executing soon on his plans to expand the concept regionally and nationally. According to Carter, “Marketing is how you put all the pieces together of advertising, PR and sales. It is your overall strategy, which should be consistent and well thought out.” Carter described advertising as the tool that gets people to your door and sales as a delivery mechanism. Marketing, he emphasized, is where you “think through the details of your business including such things as pricing, positioning and delivery ability.” He also noted that while marketing is comprehensive, it does not have to be complicated. Carter also believes that a company’s website, regardless of the type of business, is really the core that should be used as a guide for all other aspects of marketing.

Operating a service business, Carter noted that he emphasizes quality as they key. In order to do that, he has a simple credo for his employees: Be aware; Think things through, and Own it! He pointed out that when you are aware and think things through, owning the issue is usually not a problem. I see many businesses where a lack or “ownership” is a major problem. Lack of ownership leads to no accountability, which usually results in disastrous results both for both customers and the company. Ultimately, Carter’s passion and business is about helping entrepreneurs help themselves. Many business owners come to Think Webstore with ideas and dreams, and Carter and his team help them accomplish them.

I am inspired by the detailed thought and planning that Carter puts into his business. For entrepreneurs and business people, I think we can all do better at being more diligent in thinking through the details of our business. This type of planning is a fluid and ongoing process, and one which is important for the long term success of a venture. For me, it involves a bit of a paradigm shift to try and clearly see a business through the eyes of the clients and prospective clients. Truly great businesses see this view. They design not only their products and services, but the entire experience to maximize it for their clientele. I am sure that we will continue to see the impact of Carter’s attention to this detail in the success of his business and his client’s businesses in the years to come.

Martin Willoughby, a business lawyer in Jackson, is a regular contributing columnist for the Mississippi Business Journal. He can be reached at mew@msbusinesslaw.com.

Think Webstore launches AgVest Land Company!

Website Design for AgVest Land Co, LLC - Isola Mississippi

AgVest Land Company (Madison, MS) launches it’s new real estate website design, www.agvestlandco.com, where visitors can view various agricultural land tracks online. All properties are Google mapped by longitude and latitude coordinates since addresses do not apply with farm land. See a list of Think Webstore websites at www.thinkwebstore.com/website-design-development/.

Marketing Strategy for this Century

Think Webstore helps Local Businesses Compete

Has the Web changed Marketing Strategy? Yes, of course it has. Has it become a tool to help you organize your marketing efforts? You bet.

The fact is, developing your brand and marketing materials has never been easier. Websites have become the proving ground for all aspects of a company’s marketing presence before it is ever committed to the sunk cost and expense of more traditional materials such as print, video and audio that, once created, cannot be easily changed or changed at all.

Using your website as your marketing hub, you can develop and polish the look, the message and the content of your company and then use that to easily guide the development of everything from business cards to brochures to articles to online ads to billboards. Keeping your message and look consistent and on point has never been easier or more practical.

In addition to developing your guide to marketing materials, the Web is also an excellent marketing research tool. Not only can you see which pages interest your visitors the most, but by promoting your website address in all of your marketing efforts you are inviting your audience to come visit your site. And, a portion of your audience will. By tracking your web traffic you can get a decent idea of the response rate of your advertising and campaign efforts.

* New TV commercial? Track it.
* Just attended a conference in Orlando and handed out over 250 business cards? Track it.
* Just had a write-up in the local business journal? Track it!

Comparing your traffic and the costs of each effort can give you a general idea of your Return On Investment (ROI). The results may surprise you!

The proper and most efficient evolution of your business identity and marketing materials can save you money and make all of your efforts consistent, synergistic and more effective.

(1) Logo – Establish your mark
(2) Website – Establish your look, your message, your extended content
(3) Promote – Business Cards, Letterhead, Envelopes, Brochures, Sales Literature, Catalogs, Video, Radio, Print Ads, Online Ads, Email Marketing, Direct Mail, Billboards, Apparel, Gear

Don’t put the cart before the horse!
(1) The first thing to establish is your logo. (2) From the logo a look can begin to evolve and be developed, along with your messaging and content in the form of a website. (3) It’s time to promote your company. Once finalized, these elements can be used to generate any marketing and support materials you need.

If you are using the Web correctly, it has added a dynamic element to your marketing tool set that you will never give up. It has become the hub of all marketing efforts including conceptualization, message development, content development, public trials, visual treatment, general tracking and the source for nearly all marketing materials.

If you have questions or would like more information on how to maximize the use of your website and online presence in your overall marketing strategy, contact Think Webstore at (601) 856-2000.

Competitive Advantage In Ridgeland

Think Webstore And Sister Store Advanced Microsystems
Help Local Businesses Compete

Ridgeland, Mississippi

This small business team is hard to beat. Small and large businesses alike are utilizing Think Webstore and Advanced Microsystems to boost their business and add stability to their technology solutions. And, the budgetary benefits can be significant.

In today’s ultra-competitive environment, where businesses are streamlining operations and costs, here are two local companies that are always busy. In fact, they have continued to grow despite the down economy. Both companies have developed a solid reputation in the tri-county area as the “go-to” places for websites and computer support. Bryan Carter, managing partner for Think Webstore, explains, “We make technology easy and marketing make sense. That is always our goal.”

Having a knowledgeable computer support team on call 24/7 without incurring the costs of full-time staffing has proven to be a very efficient use of resources for many Mississippi companies. Advanced Microsystems (AMS) has been in operation for over twelve years. According to owner Jitu Patel, “We are always available and make sure everything works the first time. Our clients like us for that reason.” AMS provides networking, installation, software support and computer repair services. Patel, a Mississippi State graduate, moved the operation to the current Ridgeland, Mississippi location in January 2008 to join business partner, Carter, and Think Webstore.

Sister company Think Webstore is unique for a marketing venture because it combines the disciplines of business, design, technology, usability, psychology and advertising. “We are able to provide a great deal of insight and the result is common-sense solutions that just work,” states Carter. Custom designed and developed website packages start at $1199. Carter, a native of Louisville, Kentucky, formed Think Webstore after working with and consulting with several large corporations including IBM, AT&T, NCR, Home Depot and Educational Testing Solutions. Think Webstore’s service offerings include website design and development, web hosting, graphic design, Search Engine Optimization (SEO), Business Identity (logos, business cards, letterhead) and brochures.

“We’re excited about our businesses and we are proud to have a lot of loyal clients,” says Carter. Both Think Webstore and AMS work with a wide range of businesses including medical groups, industrial companies, law practices, construction companies, retailers, real estate companies, developers, churches, consulting companies, agricultural companies, media companies and many more. If you are looking for expertise and local accountability, these partner businesses are well suited. Either business can be contacted for free estimates.

Think Webstore and Advanced Microsystems are located in Ridgeland, Mississippi on Lake Harbour Drive across from Primos Cafe. Store hours are 8:30am to 5:30pm Monday through Friday.

For more information on websites, search engine optimization, hosting and other marketing and web services, contact Think Webstore at (601)856-2000 or visit www.thinkwebstore.com. For more information on networking, network administration, computer repair and software support, contact Advanced Microsystems at (601)914-5657.

Think Webstore launches The Diabetes and Endocrine Institute!

Website Design for  Diabetes and Endocrine Institute  - Flowood Mississippi

The Diabetes and Endocrine Institute (Jackson, MS) launches it’s new website design, www.diabetesandendocrineinstitute.org, providing news on classes, recipes and about the institute. Established by Dr. Wayne Woo in Jackson, Mississippi, the institute and Dr. Woo have become known for a holistic approach to diabetes care and lifestyle. See a list of Think Webstore websites at thinkwebstore.com/website-design-development.

Think Webstore launches Thor Products!

Website Design for Thor Products - Greenwood Mississippi

Thor Products (Jackson, MS) launches it’s new e-commerce website design, www.thorproducts.com, where visitors can buy various cleaning products online. Thor Products has had a long time relationship with Viking and continues to provide stainless steel and other cleaning products that compliment Viking appliance purchases. See a list of Think Webstore websites at www.thinkwebstore.com/website-design-development/.

Think Webstore becomes a Google AppsTM Authorized Reseller

Google Apps Solution Providers

Google Apps Authorized Reseller

Think Webstore becomes a Google AppsTM Authorized Reseller.  The highly requested Google Apps Premier Edition services for businesses incorporates GoogleTM world class email hosting services, interfaces and spam and anti-virus filtering as a business solution.  This eliminates costly equipment, software and maintenance costs for businesses of all sizes.  The Google Apps suite includes calendaring, business applications (word processing, spreadsheet, presentation), company website tools, file storage, chat and video, all through Google servers.  This “cloud computing” solution is one of the first practical, mainstream solutions of its size with such a comprehensive application package.  Calendars, documents and websites can be shared with other users simply, which used to require applications such as Microsoft Exchange.  Google Apps can be used along with Microsoft Office products for those who aren’t comfortable leaving their Microsoft tools.  Google Apps offers security, utility and flexibility for the business community and eliminates the need to be tied to a single computer to access your data.

The Twitter about Facebook Social Media Marketing in Jackson, MS meets Mainstream

Social Media Marketing in Jackson, MS

You heard about it from your kids months ago.  Then you heard it mentioned in the news in passing.  Suddenly, within a matter of weeks, Facebook and Twitter icons began popping up on everything from Fox, CNN, and major networks to mainstream publications and restaurants.
Social Media Marketing in Jackson, MS has hit mainstream.  And, while MySpace has been thrown under the bus, Facebook and Twitter are thriving.  How well?  Well rumors of Google’s interest in Twitter are all the rage and if Google’s track record of picking winning online strategies is any indication then don’t expect this wave to end anytime soon.

Not only has social media in Jackson, MS hit mainstream with technology, yes, even grandparents are checking out Facebook and blogs to see the latest pictures and videos of their grand kids, businesses have seen this as an opportunity to market their products and services.

Social Media Marketing in Jackson, MS using applications like Facebook and Twitter are allowing businesses to market to their customers in real and near real time on their terms, and the public is responding.  This new form of communication is opt in.  People choose to receive messages and updates from their fellow Facebook and Twitter users.  These days that group is not just friends and family, it includes celebrities, media outlets and yes, businesses.

Businesses benefit from getting a dedicated audience, ready to hear what they have to say.  To marketers, this is pure gold.  However, businesses beware.  If you do not use this medium correctly you can do more harm than good.  While social channels provide unprecidented access to potential customers, the social market is a fickle one.  And, if you come across poorly, you cannot only be dropped, you can become blacklisted by your customer base.

It is important that ANY messages you send out to your social network not be seen as SPAM, mundane or worthless.  Anything you send must have value.  The way to determine that value is by first having an in-depth understanding of your audience.  By effectively predicting what your audience deems worthwhile, you can have a significant impact on your customer relations and your sales in an almost real-time and fluid way that cannot be rivaled by any other form of media.  The loyalty you can instill in your customer community and your ability to attract them to your offerings may surprise you.

While no marketing tool is a silver bullet, each has its place and Social Media Marketing in Jackson, MS has secured its place as a viable mainstream strategy.

Contact Think Webstore for more information on Social Media Marketing in Jackson, MS, Search Engine Optimization (SEO) and Search Engine Marketing (SEM).

thinkwebstore.com is a Mississippi based company that specializes in website design, web technologies, logo design, business identity and marketing strategy. Think Webstore is co-located with Advanced Microsystems (www.advmicrosystems.com), a company specializing in computer repair, networking and network administration.

www.thinkwebstore.com
info@thinkwebstore.com
601-856-2000
655 Lake Harbour Drive
Ridgeland, MS 39157

Read more about Social Media Marketing, SEO and SEM at thinkwebstore.com

Think Webstore launches MCH Transportation!

Website Design for MCH Transportation - Jackson Mississippi

MCH Transportation (Jackson, MS) launches it’s new website design, www.mchtrans.com, promoting its national trucking transportation services.  Headquartered in Jackson, Mississippi, MCH has several offices in the US and serves many large Southeastern and Midwestern clients with its comprehensive range of transportation service offerings.  See a list of Think Webstore websites at www.thinkwebstore.com/website-design-development/.