Integrity Account Solutions

Integrity Account Solutions is a full-service recovery agency that will recover uncollected accounts for your business. Think Webstore created IAS’s logo and website, as well as business cards, stationary, and brochures. Think Webstore also creates and posts on the IAS social media accounts.

Red Samurai

Red Samurai, located in Madison, Mississippi, specializes in a delicious selection of hibachi and sushi cuisine cooked to order. Think Webstore designed their logo, coupons, gift cards, business cards, menus, sauce labels, wall canvases, window clings, and other wall art inside the restaurant. Think Webstore received Addy Awards for the Red Samurai logo, sauce labels, and window clings.

InVision Construction

Located in central Mississippi, InVision makes client dreams a reality with their unique design-build model of construction. Think Webstore designed InVision’s logo, website, business cards, signs, mailers, flyers, and vehicle wraps. Think Webstore also manages YouTube, Facebook, and Google+ accounts for InVision.

HomeCare Hospice

HomeCare Hospice provides comprehensive palliative care for individuals facing an end of life illness. Think Webstore created their website, as well as their logo, business cards, door signs, custom post-it notes, their Christmas cards, brochures, and car wraps. Think Webstore also makes daily posts on the HomeCare Hospice Facebook page. HomeCare Hospice provides comprehensive palliative care for individuals facing an end of life illness

Hibben Knives

Think Webstore created business cards for Hibben Knives. Gil Hibben is the creator of knives seen in the motion pictures “Rambo III”, “Rambo” (2008), “The Expendables” (2010), “The Expendables 2” (2012) and numerous other movies. He is also the “Official Klingon Armorer” having created the Klingon knives and swords seen in Star Trek movies.

Greg Harkins Chairs

Greg Harkins creates wooden chairs using techniques passed down from the mid-1800s. He has made chairs for more than 25 years, three of these as an apprentice under a Master Chairmaker, Tom Bell, who made a living building chairs for 67 years. Think Webstore created the original website design for Greg.

Grady Champion

Mississippi-based, Grammy Award winning songwriter, entertainer/musician, Grady Champion has been captivating audiences for more than two decades. The singer/harp player/guitarist/songwriter/producer signed to Malaco Records, headquartered in nearby Jackson, MS. Think Webstore created a print ad for Grady Champion, and also managed social media.

Gotta Go

Think Webstore created the website and logo for Gotta Go Portable Toilets. Stickers and business cards were also designed at Think Webstore. Think also managed Gotta Go’s Facebook. Gotta Go is based out of Flora, Mississippi, and boasts a broad product offering for contractor sites, as well as special events.

Fred Richards, CPA

Think Webstore created the website design for Fred Richards, CPA, as well as their logo, business cards, stationary, and post cards. Fred Richards primarily works with small and medium sized businesses in the greater Jackson, Mississippi area, but have experience with large organizations and businesses as well.

Financial Works

Think Webstore created the website for Financial Works, as well as their logo and business cards. Think also managed several social media accounts for Financial Works. Located in Ridgeland, Mississippi, Financial Works’s commitment is to growing your investment today and for the years to come.

Evensen Law

Located in Louisville, Kentucky, Chris Evensen has handled Workers’ Compensation claims for hard working individuals whose benefits were denied by the workers’ compensation insurance company. Evensen Law Office also assists individuals injured in automobile / truck accidents, slip and fall injuries, and various types of personal injury claims. Think Webstore designed the Evensen website, as well as business cards and videos for the website.

Emma Jack

Emma Jack was created to provide a voice for families and a resource with meaningful articles on topics important to young families. Every issue of Emma Jack Magazine has thoughtfully created content that allows families to get in touch with issues that matter. Think Webstore designed the website and logo for Emma Jack, and also provided the design for the magazines.

Diversified Construction Services

Diversified Construction Services (DCS) provides the highest quality construction services in the industry at a fair and equitable value to their customers. Think Webstore created their website, as well as their logo. DCS also had bumper stickers, thank you cards, business cards, push cards, stationary, and banners created at Think Webstore.

Declutter by Diane

Declutter by Diane was developed and started to help people of all walks of life achieve a sense of order and simplicity in their lives. Think Webstore created the logo for Declutter by Diane, as well as business cards and gift cards. Think Webstore also managed DBD’s Facebook page.

Craftsmen’s Guild of Mississippi

Located in Ridgeland, Mississippi, the mission of the Craftsmen’s Guild of Mississippi is to preserve, promote, market, educate, and encourage excellence in regional crafts, believing that regular contact with the skilled work of the hand enhances both producers’ and patrons’ lives. Think Webstore created business cards, several posters, and badges for the Craftsmen’s Guild.

Berry Berry Good

Berry Berry Good is a frozen yogurt shop located in Flowood, Mississippi. Think Webstore created several things for Berry Berry Good, such as their logo, print ads, stickers, business cards, and push cards. Berry Berry Good also had photography done by Think Webstore, and their Facebook and Twitter were managed by TWS.

Ark Hospice

Ark Hospice provides compassionate care and health practices aimed at enriching the quality of life for each of their patients. Think Webstore designed several things for Ark Hospice, such as business cards, note cards, envelopes, stickers, banners, brochures, letterheads, vehicle wraps, and their logo. Think also managed the Facebook page.

Advanced MicroSystems

Think Webstore designed the website for AMS, as well as the logo, brochures, business cards, and mouse pads. Advanced MicroSystems (AMS), located in central Mississippi, provides a full range of IT services, including new installations, relocations, network upgrades, equipment and sales leasing, LANs and VPNs, ghost imaging, and routine service and maintenance.

A’Marie’s Bath Flower Shop

A’Marie’s is a boutique company in Pearl/Brandon, Mississippi, that provides handcrafted soaps and gifts for the everyday experience and for special occasions. Think Webstore designed the packaging for A’Marie’s products, as well as brochures and displays for the items. The logo was also edited and touched up at Think Webstore.

4 Corner Properties

4 Corner Properties is a unique group of real estate professionals with an array of skills and expertise in sales and marketing, real estate acquisitions, timberland management, as well as oil and gas experience, to meet your real estate objectives, located in the Jackson-metro area. Think Webstore designed business cards and stationary for 4 Corner Properties, as well as the their logo.

ASSET Engineering

ASSET Engineering is a consulting firm recognized as a specialist in power system design and analysis. The ASSET team is anchored by veteran power system design leaders and a growing team of control system professional engineers. Think Webstore has created and designed multiple items for ASSET, such as their logo, their website design, podium wraps, business cards, videos, and several other print items. Think Webstore also manages social media for ASSET, such as Facebook, Twitter, Google+, and YouTube.

MCADV Launches New Website

Mississippi Coalition Against Domestic Violence

The Mississippi Coalition Against Domestic Violence has launched their new website, designed by Think Webstore. MCADV is a statewide resource on domestic violence issues. They provide support for member shelter programs though training, technical assistance and capacity building; advocate for public policy that supports victims; and seek to change societal attitudes and beliefs through awareness and prevention activities in communities throughout Mississippi. Check them out at mcadv.org!

Sullivan Clement Agency Launches New Website

Sullivan Clement

The Sullivan Clement Agency launched their new website, designed by Think Webstore. The Sullivan Clement Agency is a full service insurance agency in business since 1976. They offer insurance coverage options to suit all of your needs – home, auto, life, health, business liability, commercial packages, agriculture, etc. Their firm commitment to their family of clients is what sets them apart from the competition. Check them out at sullivanclementagency.com!

Evensen Law Office Launches New Website

Evensen Law Office

Evensen Law Office launched their new website, designed by Think Webstore. Led by Chris Evensen, Evensen Law Office has handled Workers’ Compensation claims for hard working individuals whose benefits were denied by the workers’ compensation insurance company. They also assist individuals injured in automobile / truck accidents, slip and fall injuries, and various types of personal injury claims. Check them out at evensenlawoffice.com!

Property Exchange Launches New Website

Property Exchange

Property Exchange, LLC launched their new website, designed by Think Webstore. Property Exchange, LLC is a team of investors that uses their experience in finding income property. They acquire properties from private owners and asset companies that never see the open market, while offering turn-key rental opportunities to investors from all over the country. They are also in the business of renovating homes to create equity for homeowners. Check them out at propertyexchangellc.com!

Profit Smart Launches New Website

Profit Smart LLC
 
Profit Smart, LLC launches their new website, designed by Think Webstore. Profit Smart offers business modelling and financial strategy for multiple organizational sizes, styles, and structures. Through experience in working with startups, Fortune 500 companies, and multiple organizations in between, they have a very unique perspective of the industry. Check them out now at profitsmartllc.com!

InVision Contruction Launches New Website

invision

InVision Construction launches their new website, designed by Think Webstore. InVision Construction provides Commercial Construction and Residential Construction services, and remodeling of either commercial or residential spaces. Their overall goal is to create high-quality buildings that are appropriate to their settings while simultaneously being extremely functional. Visit their site at invisionconstructionllc.com!

Godzilla and Big Movie Marketing

Big Movie Marketing
Big Movie Marketing

Movie marketing is big business, and the new Godzilla movie is no exception. Businesses are more and more engaging in online marketing campaigns to help rank their web content. These businesses could learn from understanding how these big movie marketing campaigns work. Here we’ll lay out some of the key components to big movie marketing campaigns.

Key Elements to Movie Marketing

Some of the key elements to these marketing campaigns center around developing mystery. For example, to promote the new Godzilla movie the campaign marketers have introduced a mysterious company called M.U.T.O.

Recently the Pacific Rim movie used a similar technique promoting a narrative about a company called P.P.D.C., complete with memes, fake news footage and a website dedicated to the fake company. Here we see several different types of content all pointing back to the movie.

Obviously these movies have giant marketing budgets, but some of the principles they are employing translates well to small businesses. The idea being to create multiple pieces of content all pointing back to a single marketing effort. There are many tools available to generate content quickly.

Content Marketing Sales Funnel

Mark Schaefer recently produced a series of content on how to create content. His slideshare, 6 Ways to Create Great Content in 15 Minutes a Day, is a great example of what marketers can do to create content pieces which help gather people to a marketing goal. Not only does it outline how to generate content, but he also shows you how his marketing works along the way.

Basically Mark’s strategy is to produce several pieces of content that all direct people back to his website. Slideshare is one way this can be done, with over 60 million visitors a month and growing. Not only does Slideshare have a lot of eyeballs browsing the site monthly, its content is highly indexed in search engines like Google.

Movies use a series of trailers and video releases leading up to the actual movie release date to build momentum, and maintain audience awareness. For example, Legendary Pictures has released several trailers for the upcoming Godzilla movie. You can watch the latest trailer below.

Using Google Plus Hangouts for Business

This example can be easily adapted to the small business using Google+ Hangouts. A Hangout is essentially a TV station available to small businesses using Google Plus. These Hangout events are broadcast live, which is great for building social signals, and are actually recorded to a connected YouTube channel upon completion.

An Online marketing campaign can take advantage of Hangouts by hosting a series of them leading up to an optimized landing page with a specific call to action. This creates what is called an Online marketing sales funnel. Along the way you’ll have people interested in what you’re doing, and by the time the campaign is wrapped up you have video content. This video content can then be spun into articles, blog posts, slideshares, blog comments, social shares etc.

Online marketing doesn’t have to be complicated. Keeping the above key elements in mind, throughout a new campaign, will help increase your business’s return on investment (ROI). Not only will your ROI increase, but the effectiveness of your campaigns will grow, while the time needed to properly manage the campaign will decrease.

Understanding Search & YouTube Trends

Google and YouTube Trends
Google and YouTube Trends

In this post we’ll be covering Google Search and YouTube Trends, and how to use the free tools provided by Google to understand trends across the web. Understanding trends can be valuable for several reasons. Not the least of which is finding those topics people are now (even those they will be) interested in.

Match Marketing Campaigns with Trends

By using information about trends we can match marketing campaigns to trending topics of interest. These topics can even be narrowed down to the metropolitan area for some searches. Here we’ll focus on the value to content marketers specifically. This information will also be valuable to online marketers more broadly. We’ll cover how to target products and services in marketing campaigns using trends information.

Visualize Hot Trends

To begin with, the Search trends tool is available at google.com/trends. What you’ll see is a dashboard with several features, and a lot of information. In the bottom left, click on the colorful boxes to see a full screen live version of Google Search terms. Top left of this screen allows you to expand the number of searches you see on screen at the same time. This view gives you a kind of real time look of the current searches for any region globally.

Explore In-Depth

Explore Trends In-Depth

Going back to the main dashboard, click over on the right on “Explore In-Depth” to see the real magic. Now enter a search term, for example, “Sochi olympics”. Right off the bat you’ll see that Canada, and countries to the north, are more interested in these games than anywhere else. Likely because these are winter games.

Here you can also narrow your search by time or region. Click on the “Regional interest” graphic to drill right down into this data. Often you can see interest in your chosen topic on a granular level like a metropolitan area. Using this information helps us to target our message to specific geographic regions. You’ll also find that you can view this interest over time, which looks a bit like viewing a weather radar. Like weather patterns, use trends to help predict what topics will be of interest to people.

Regional Interest and Related Searches

rising queries

Below “Regional interest” you’ll see “Related searches”. Here you can find related topics to your search term, and you can see specific queries that people are using related to your topic. One of the best features, we think, is in this queries section. Click, “Rising” to see those queries that are rising in popularity.

Rising query information can help you match your message with a topic that is growing in interest. The idea here is to meet supply with demand as it peaks. There’s nothing worse than writing about a topic that is “so last week”. In our example, as of this writing, we see that the area of most interest is surrounding the opening ceremony.

Trending YouTube Search

youtube trends

You can change the trends search from “Web search” to “YouTube search.” Doing this you’ll find detailed information about what people are searching for on YouTube. If you’d like to explore YouTube trend data more in depth there’s a YouTube trends dashboard. A great benefit to the YouTube trends dashboard is the ability to break down results by demographic data. So for example you can see what males between 18-24 find most interesting.

One of the most interesting features to YouTube trends is the ability to switch from “most viewed” to “most shared”. Breaking down the results by “most shared” shows you what topics are going to be popular soon. For example, I filtered YouTube videos by males, in the United States, between 25-34, sorted by “most shared”. I found this video, “ANCHOR CONFUSES SAMUEL L. JACKSON WITH LAURENCE FISHBURNE LIVE ON AIR KTLA” which had about 600k views. The next day that same video had almost 1.5 million views. Using YouTube trends I was able to accurately predict what would be a hot video the next day.

Think Blogging Year End Review

Online Marketing 2013 Reviewed
Online Marketing 2013 Reviewed

We’ve covered a range of topics since we started blogging regularly near the end of September 2013. This has been something of an experiment to discover whether producing quality content, on a regular basis, could have a positive impact on the number of visitors we see on our site.

We saw some impressive numbers in the first two months:

  • 24% increase in overall unique visitor traffic
  • 770% increase in traffic from social media
  • 24% increase in direct traffic

Some of our more popular posts have been on the following topics, which we’ll summarize briefly.

Google Hummingbird for Business

Probably the biggest piece of news in 2013 has been the new Google Hummingbird update. Google reported that Hummingbird was it’s most significant search algorithm update since 2001, well over a decade ago. Basically this update signaled that Google has moved from being a search engine to being an answer engine, and it’s now more social.

Rather than everyone getting the same search results for a particular query, Google is moving toward giving answers to your queries that are relevant to you. For businesses this is an important distinction to make because it means the content they produce has to answer questions, and be relevant to their audience. See our more complete Hummingbird analysis here.

The SMO of SEO

Social media optimization has really taken hold in 2013, and we predict its continued importance in the years to come. Given the more social nature of Google with Hummingbird, optimizing our content on and for social media has risen in importance as well. Experts are now saying that SMO is part of SEO.

For example Google indexes each G+ post directly so you’ll see links directly to social posts show up in your search results. Not only this, but Google has also been indexing publically available Facebook posts for some time now. Social activity is taken into account by Google when ranking content so the more popular on social our content is the better it will likely rank in search results. Check out our post for more on social media optimization.

An Introduction to SEO

Google has not abandoned its core search engine ranking system however. We covered some of the basics to this core SEO in two blog posts here and here. Keywords and keyword research continues to be a key component to ranking success in 2013. Keep in mind rules of thumb like use your keyword once for every 100 words of content, and be sure your content is generally between 600-800 words in length. Also keep in mind that it’s important to use your keyword in strategic places throughout your content. We also recommend building your websites in WordPress, and installing the SEO by Yoast plugin. Finally always include some media, photos or videos, in your content for extra SEO juice.

Google Hangouts for Business

Google Hangouts on Air (HOA) have been a very successful part of many businesses online marketing efforts in 2013, and we predict these will be ever more important in the coming year. We’re actually seeing Toyota adopting this feature, and taking things a step further by integrating HOAs into their sales process for the 2014 Corolla.

HOAs provide excellent SEO opportunities because of the automatically recorded YouTube video with its opportunities for keyword placement. HOAs can also be spun into additional content with the video included for further engagement. Check out our Google Hangouts for business post for more.

We hope you’ve enjoyed our year end review, and look forward to a successful 2014! We’ll be posting once more before the years out, and as always are looking forward to your comments. For more check out our blog where we post regularly.

Mississippi Bank, M&F Bank, Gets Lucrative Deal — Think Webstore Celebrates Client Success

Mississippi advertising agency Think Webstore loses bank client after 18 months of success due to a highly lucrative merger. In just 16 months, M&F Bank (FMFC) stock prices rose from $3.07 on October 3, 2011 to $8.45 on February 6, 2013, the day before a merger announcement, outperforming top competitors in their market. Word in the banking community is that M&F Bank went on a “Marketing Blitz” and secured a generous acquisition deal involving a stock transaction of over $140 million.

Ad Agency Think Webstore in Ridgeland, Mississippi is celebrating the success of a remarkable acquisition.

In September of 2011, M&F Bank (FMFC), headquartered in Kosciusco, Mississippi with 41 branches across Mississippi, Tennessee, Alabama, and Florida, was in a challenging position. M&F bank had acquired its share of non-performing assets (NPAs) from the real estate crisis in 2009, and although progress had been made, there was still a lot of work to do to get the NPA ratio down. The bank was not effectively communicating their true value to customers, and consumer confidence had fallen. The stock price was depressed at around $3/share, and they were facing layoffs and branch closings. In spite of these factors, the leadership team recognized great potential for success. The core commitment to service was strong and employee loyalty had not faltered. The leadership team wanted to create a message and culture of aggressive growth in order to expand their business.

M&F Bank began a strong turnaround beginning in October of 2011. To help revitalize their brand and message to target customers, M&F brought Mississippi advertising agency and consulting firm Think Webstore on board to handle rebranding, reconnect with their target customers, and promote services with a focus on lending. While the marketing team was working on image and customer communication, other team members got to work whittling down the NPAs.

 

Setting Goals

When Think Webstore took over the M&F Bank marketing and advertising account in October of 2011, they immediately got to work on several fronts including Branding, Marketing, Advertising, Public Relations, and Organizational Communications.

 

Five of the challenge goals out of the gate were:

  • To foster a spirit of growth and prosperity within the organization amidst layoffs and branch closings.
  • To raise the visibility of truly exceptional employees and service provided by the bank branches.
  • To increase revenue from bank products including commercial loans, personal loans, and auto loans.
  • To make the public aware that the bank not only had money to loan, but also was eager to make loans, despite the public perception that banks were not lending.
  • To add key products or services that supported challenges 1 through 4.

 

Executing a Plan for Turnaround

It is always a major challenge to foster a spirit of growth in the face of layoffs, even while the direction is true.

With new messaging and visible commitment in place, M&F was able to leverage their most valuable asset, their employees and customer service culture. New advertising reintroduced the M&F brand and promises to their consumers and marketplace. Once customers entered the branches, the employees delivered.

Working together, Think and M&F crafted the “30 Minute No Hassle Loan Consultation” to make loans accessible and friendly, and then something exceptional occurred. Not only was the team able to meet sales goals that had been a challenge in periods past, reach goals were exceeded in loan categories. M&F Bank was experiencing a long awaited boost and was beginning to once again thrive, even as their competition struggled.

 

Measuring Success

In 2012 the bank was able to meet and exceed reach goals in lending. By 2013, just over 12 months later, the team had managed to reduce NPAs by approximately 75%. On February 6, 2013, M&F stock was up to $8.45.

Renasant Bank, a Mississippi based bank with $4.4 billion in assets, compared to M&F Banks $1.6 billion in assets, approached them and had a unique proposition — an opportunity to merge to build an even stronger Mississippi bank. Renasant Bank already had a considerable presence in Mississippi, but not in the Madison County and Rankin County areas, where M&F Bank’s presence was strong. A generous deal was struck.

On February 7, 2013, as reported in a previous press release, the signing of a definitive merger agreement was announced jointly by M&F Bank and Renasant Bank involving a stock transaction then valued at $119 million. In June, after the merger was approved by over 99 percent of eligible shares from both companies, Renasant Corporation and First M&F Corporation, the stock transaction was valued at over $142 million. The merger/acquisition later received regulatory approval. The newly combined Renasant Bank has locations in Mississippi, Tennessee, Alabama, and Georgia, and an estimated $5.8 billion in assets.

On Tuesday September 3, 2013, M&F Bank branches officially reopened as Renasant Bank.

 

A 16 Month Marketing Turn-around to Success

M&F Bank’s ad agency, Think Webstore, had a demonstrable victory in marketing, advertising, strategy, and public relations for M&F Bank. In 16 months they had delivered more than past agencies had delivered in more than twice as much time. Even more relevant, the work performed.

After layoffs and branch closings, delivery events were intentionally coordinated and tiered to demonstrate promises of growth and investment within the bank. Delivery events included brand updates, new direct messages to customers, branch makeovers, print articles, new television and print advertising, and invitations for experts to appear publicly on radio and television. At a time when most companies would be trying to handle troubled employee morale as employees anticipated the next round of layoffs, M&F Bank was demonstrating its commitment to growth and reaping the rewards of revitalized employees and customers who were watching change happen.

stock-graph

By the beginning of the tenth month, M&F Bank’s percentage growth outperformed all publicly targeted competitors but one, and had done so on a relatively smaller budget in a short timeframe. By month twelve they had overcome the final closest competitor in percentage growth. By February 6, 2013, the day before the definitive merger agreement announcement, M&F stock price had risen from $3.07 on October 3, 2011 to $8.45, a 175.2% percentage growth in just 16 months. After the merger announcement, the stock price rose to over $18/share.

This merger is big news in the the state and the region. “The word in the regional banker circles is that M&F Bank went on a ‘Marketing Blitz’ and made a great deal. We were that marketing blitz!” says Think Webstore Owner and President Bryan Carter. “While we dearly miss our leadership team with M&F, we look forward to developing the next leadership team with a bank that wants to aggressively engage and grow their market.”

Social Media Reality Check

Social Media Reality Check
Social Media Reality Check

Social media has become such a part of most of our lives that life without it seems a distant memory. It’s tough to imagine that Facebook has only been around since 2004 – that’s just 9 years ago. Interestingly, LinkedIn is slightly older, launched in 2003, making it just 10 years old. Twitter is slightly younger at only 7 years old, launching in 2006. Pinterest is a relative baby at 3 years old, and Google+ is younger still, at only 2 years of age.

Facebook is certainly the largest, and more active, social network available today with 1.19 billion active users. What may come as a shock to some is that Google+, the youngest of the bunch, comes in second by active user count with 540 million. Twitter, considered by many to be Facebook’s runner up, has only 232 million active users, just behind LinkedIn with 259 million active users.

What Active User Means

There are several different ways active user can be defined. Some active user stats come from daily active users, and some from monthly. More often than not stats, like those above, are referencing monthly active users. This means that a person has taken some action with the social network in question within a given month.

The action can be as little as clicking a like button, which doesn’t even have to take place on the actual social site. This means that we’re not talking about 1.19 billion people checking their Facebook pages every day, not even every month. What we’re talking about here are the number of people who interact in some way with a social network on a monthly basis.

Another Way to View Social Media

Social Widgets
Social Widgets

Another very interesting way to view social media is to look at social widgets. These are the interactive buttons you see on websites, and are part of what make up the active user stats we’ve been reviewing. The perspective here is to look at the number of top websites that use these social widgets.

A recent Moz article takes a look at the top 1,000,000 websites, and which social widgets they use. Here we see Facebook in the lead with 260,816, and the Google Plus One button coming in second with 164,531 sites using this button.

Social Media Perceptions

A final perspective is what people perceive to be the most active social networks. Watch ESPN for any length of time, and you’ll see mentions of Facebook and Twitter fairly frequently. This kind of perception based evidence tell us that people, the man on the street, don’t really perceive Google+ as being in the number two position.

Not only is Google+ in the number two position, it’s actually almost doubling Twitter in active users. We believe that perceptions take time to change, and that appears to be the case with social media. For example, Google+ has recently seen mentions by network TV shows such as Chopped on Food Network. Ted Allen says: +1 if you’re watching an all-new Chopped at 10|9c! Also Toyota recently began using new Hangout on Air features on Google+ to sell cars.

The Importance of Mobile for Black Friday, Cyber Monday & Beyond

Mobile Optimized Site
Mobile Optimized Site

Optimizing your website for mobile is becoming less of an option and more of a requirement than ever before. The number one issue reported by mobile web users was slow load times (Gomez). This statistic is followed closely by the fact that the study found 46% of mobile web users were unlikely to return to a website if they had trouble accessing it. Perhaps worse is that 57% of this group would not recommend that site if they experienced trouble with the site.

These statistics highlight an underlying trend. That is if your website doesn’t have a mobile first strategy, or at the least a mobile minded strategy, your company will be left far behind the competition. Consider if that 46% number, which was from research in 2011, grew to 60% or 70% or even more. That would mean your company needs to seriously consider mobile optimization, or face the inevitable consequences.

Black Friday & Cyber Monday are Going Mobile

Further, we can see the importance of mobile growing when we look at Black Friday & Cyber Monday sales year over year from 2011 to 2012 in this infographic. Here we see that online sales from a mobile device climbed 16% in 2012 from the previous year. On Cyber Monday 2012, 18% of online shoppers checked out deals on their mobile device, and 13% of those actually made purchases directly from that mobile device! These numbers are up 12% and 7% respectively.

Looking at the above numbers from last years Black Friday & Cyber Monday, compared to 2011, we can see some definite trends continuing. It’s a fair bet that these trends will continue in 2013, 2014 and beyond. Projections for these deal days in 2013 have around 18% of consumers making purchases from their mobile devices, compared with around 14% in 2012.

Usability and Brand Experience

In our last couple posts, on business branding and company branding and design, we covered some basics as well as strategies for building a brand. That brand must be maintained, and consumer confidence will quickly lessen if their mobile experience isn’t top notch. Circling back to the Gomez study, we find that fully 74% of mobile web users are willing to wait more than 5 seconds for a page to load before leaving a site.

If your mobile page takes longer than 5 seconds to load you’ll be losing 74% of your mobile traffic. Interestingly 77% of top North American companies, from varying markets, have web pages that take more than 5 seconds to load. This spells enormous opportunity for your company!

Building the Mobile Experience

Providing a mobile optimized experience for your customers has never been easier. Simply paying attention to the need for a mobile site is more than half the battle. One option is responsive design. A responsive design delivers a consistent user experience across devices. Another option is to build a fully mobile version of your site, and technologies like Jquery Mobile make this option very attractive as well. Getting those mobile load times under 5 seconds is an attainable goal.

Get optimized for mobile now! It’s a very actionable goal, and will future proof your business. If the technical aspects to mobile optimization aren’t your specialty, hiring a professional is an excellent option.

Online Marketing an Integrated Approach

Online Marketing an Integrated Approach
Online Marketing an Integrated Approach

Today we’re recapping a series of posts centered around online advertising and online marketing. These two are growing in importance, and will continue to shape our business success in 2014.

We’ve covered pay per per click (PPC) advertising. Google AdWords PPC advertising. Email marketing for business, and it’s amazingly high return on investment. Online video marketing, and finally we covered how social media optimization (SMO) relates to search engine optimization (SEO).

Pay Per Click (PPC) Advertising

PPC ads are setup on an auction system, and are a way for companies to pay for advertising in search results from search providers such as Google or Bing. Some of the key elements to PPC ads are as follows:

  • pay attention to bid adjustments (don’t over or under pay for clicks)
  • keyword research (as well as negative keywords)
  • high quality, keyword focused landing pages
    • quality scores are critical
    • the relationship between keyword, ad text and landing page
  • better quality scores lead to higher ad rank, and lower cost

While PPC advertising campaigns can be expensive, keeping in mind the above guidelines will set your company on the right path to PPC success.

Email Marketing for Business

Email marketing has a proven track record of success, and is one of the most established forms of online marketing. Interestingly, email marketing is more relevant today than it’s ever been because of it’s personal nature. The web is becoming a more personalized experience, and email marketing fits well with this model.

One of the most appealing aspects to email marketing for business is the high return on investment (ROI) that it delivers. For example, email marketing averages a revenue more than double the amount spent to generate it. This from a Marketing Sherpa survey finding that the ROI on email marketing was 119%, or more, for business.

Your keys to email marketing success are:

  • keep your content valuable and high quality
  • your emails should be a go-to place for helpful content
  • they should build a relationship between you and your clients
  • should present your company as the expert on topics

Online Video Marketing

Video marketing is not only engaging, and highly sharable, but because of these it has real SEO value as well. It’s no secret that Google tends to rank video content more highly than textual content, and this can be very advantageous for online marketing. For example, we’ve recently seen Google Hangouts on Air videos rank very well in Google search for some competitive keywords, and almost immediately.

Not surprisingly Google favors YouTube over other video, and a recent Marketing Land article outlines how YouTube videos are 8 out of 10 videos in Google search. YouTube videos work very well with SEO because they have titles, and descriptions into which you can place your keywords. Be sure to keep your video content helpful, and of a high quality for success with online video marketing.

The SMO of SEO – It’s all Changing Again!

Social media optimization (SMO) is now a key component to your successful search engine optimization strategy. With the recent release of Google’s Hummingbird update we’re seeing increased weight added to social signals. In a recent Search Engine Land article Eric Enge, a well respected leader in SEO, wrote, “With Hummingbird, Google now has the infrastructure to better process social signals (among other things).”

With social media signals taking a more prominent role in search engine optimization, the value of social media optimization has never been higher. These two, combined with PPC, form a solid search engine marketing campaign.

With a combined strategy of pay per click, email marketing, video marketing, and social media optimization, your company will have the kind of integrated online presence necessary for a strong bottom line in 2014.

The SMO of SEO – It’s all Changing Again!

SMO & SEO

Social media optimization (SMO) has been around a few years, but recently has taken on a new depth of meaning. Joshua Berg, an expert in this field, is now saying that social media optimization (SMO) is part of SEO, and he’s exactly right. Originally, SMO simply referred to driving traffic to your website or blog from social channels. We’ve come a long way since then! Now SMO is a growing piece of the SEO puzzle.

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